Orange County Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Rewarded complainer
After my marathon long Valentine's dining experience I sent an email to the restaurant manager about the issues with the extending waiting time and some other issues from the evening. Today they responded that they would like to send a gift card for me to try them again sometime...
whee! I didn't think I'd hear anything back, and honestly only sent something since it was a special occasion and the bad experience caused me to have to deal with V in a bad mood LOL
Re: Rewarded complainer
Sorry to hear you had a sucky dinner experience too, but glad that they are at least they are trying to do something about it.
I sent in a few choice comments via Open Table's follow-up survey, but will send a full e-mail directly to the restaurant next week if I don't hear anything from them.
I'm still in shock at how bad your dinner experience was .... :-(
There was an option to put in your name and e-mail, so I'm hoping that it got passed on with the contact info.
Honestly, I think I need the week so that I can write a rational letter and not sound like a raving, pissy lunatic.
I need to start doing yelp reviews. I'm a yelp parasite. I use the reviews on there a lot, but never post my own...
Starlilly, what happened to you? I missed it.
V day is such a nightmare at restaurants... and super expensive. I'm glad that H and I decided to stay home.
Also, as an aside, I think it's also important to send emails or speak to a manager about exceptional service. As a former server, that was awesome when that happened... so we try to do that. And we've also gotten freebies for just telling them what a great time we had.
Short version: Service so awful at a very expensive, highly rated restaurant that it completely it overshadowed the goodness of the food.
Long version: The gory details are in my blog under the title "O is for Oh Dear". Oddly enough, it's my most commented-on post ever.
Yay for a good customer service response!
StarLily, I'm hoping for the same for you.?