October 2012 Weddings
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Deck update (yes this is still on-going)

It's still not done. They were coming out Tues then Thurs, then rescheduled to "first time Saturday morning" because of the rain. 1pm Saturday I called, and guess what?!

The parts they ordered were WRONG! They sat there for 2 F-ING MONTHS and they weren't even the right ones. They promised me they will fedex them and the contractor will be there right away to put them in this week. I'm waiting for the store manager to call back... now I am asking for some compensation. THIS IS RIDICULOUS!

Eliza Mae - September 16th, 2014

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Re: Deck update (yes this is still on-going)

  • That is nuts! I don't blame you for asking for some compensation. When was the deck originally supposed to be finished? 



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  • They started it Aug 27th, finished the 29th.  The parts have been there since 4 Sept.
    Eliza Mae - September 16th, 2014

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  • 2+ months, that's crazy! Are they waiting until the middle of winter to finish this?!



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  • Well it took me going into the store  9 Oct to get someone to care that the contractor STILL hadn't came by to finish it!  I'd call, and they would tell me they called him and he'll get ahold of me by the next afternoon.  I was calling everyother day after NO ONE CALLED.  They said they all and never got a response.  What a bunch of liars.  They got paid and now they don't care.

    I also called corporate, and H called to talk to the highest person in the store (who I'm waiting to talk to).  I finally got a response from Twitter and their FB page, but "escalading" it to the market director just meant a call refering me back to the Store Manager.

    Eliza Mae - September 16th, 2014

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  • OMG that is ridiculous!  I hope they give you compensation.  I would throw a total b-fit if I were you.

  • This is absolutely ridiculous!!  I would have totally lost it by now!  They better give you some compensation for all this trouble.
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  • I can't believe they had the wrong parts all this time.  That is totally ridiculous!  Definitely demand compensation.  At the least, the fee for labor should be refunded since their labor was awful.
  • I agree, you need to be compensated! That is just absolutely ridiculous. There's no excuse except laziness. 
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  • My personal fave term to throw around when things like this happen is "treble damages"---which I know are allowed in your state.   O:-)
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  • I just talked to the store manager. He was really really nice. I asked for compensation and he said he will call me after its done and will get something for us. He said he would be asking the same thing if it was his deck. So hopefully it's down this week or beginning of next week and he will hook us up. But I'm not sure what to ask for/ take.
    Eliza Mae - September 16th, 2014

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