Comcast Xfinity vs. Verizon Fios vs. Direct TV vs. Other

mrjk322 · June 2013

With the expected move to the new house at the beginning of August I am starting to research our tv/internet/phone options. I tried searching for previous posts regarding the above.

We aren't too overly concerned about a landline but with some bundles it is cheaper to get the phone then not.

Anyways, if anyone has any insight to the above options I would greatly appreciate it.

I want to try and keep the cost as low as possible, but we are the type of family that watches HBO, Showtime, and the sports channels so unfortunately I don't think we can get away with basic cable And we also DVR a lot of shows to watch after the kids go to bed. Based on the above, I have a feeling, we will be around 200/monthbut that is just makes me throw up alittle in my mouth.

AmandaJLewis · June 2013

i do not know what we pay per month on Fios, and can't just check our account because it is bundled with our wireless too I think. In any case, we have all those things (movie channels/dvr/3 boxes/landline). I think your best bet is to call each of them and see what deal they can give you when you explain your move! Personally I am anti-dish. I also am happy the cell phones/internet/tv are all on K;s list of bills to pay. Cause if it was me I would start making cuts.... hahaha. But instead I pay the gas and electric bill and am always bumping down the temperature Wink

of the house in the winter.

Jcubed2003 · June 2013

I refuse to have a dish because I am snobby about them. Indifferent We have Fios at our house and it was a pretty good deal when we got it. We don't have any premium channels, but have phone, internet, cable with an HD DVR and a regular HD box for around $110/month. Verizon is always running specials.

lala5507 · June 2013

We have Comcast. We have hbo, starz, showtime. Verizon couldn't even come close in price so it was an easy decision. When our contract is up, we will see if Verizion can make a better offer.

carcrashheart · June 2013

i just went through this since we moved and needed new service. i didn't consider direct tv but did consider xfinity and fios.

i know that my IL's hated fios because they felt nickeled and dimed. they went from xfinity to fios then back to xfinity and are much happier. there were a ton of channels on fios that were useless and it was always confusing for us to try to use the guide and find something to watch. on the flip side, my BIL still has fios and they must like it.

when it came down to cost xfinity won. we don't need a landline so i never bother to discuss the bundle with it. i hate that comcast will now advertise their prices but not tell you that it doesn't include the monthly cost of the box, etc. we don't need premium channels or DVR. they offered the usual plan with 2 years free HBO and 3 months free starz (or showtime, i forget..we watch neither because we find that they both are lousy for us) and DVR at $109. i still didn't like this price. he finally came down to $99. i took that but still hate it.

when i have the time i am going to look in to the cost of hulu and the various sports subscriptions that go along with apple tv to see if that would be cheaper for us in the long run. DH is happy as long as he can watch baseball, football and hockey live. if he can't, it is non negotiable.

justme04 · June 2013

Comcast is crap. They have no customer service. Unfortunately it was our only option in our current living arrangement. When we move we'll either go back to Fios or get a dish. Haven't decided yet.

valkaz · June 2013

Comcast is the devil. Seriously. I will never give them another cent of my money.

We've had DirecTV for the last 7 years and have been very happy with it.

Jefsnickerdodle · June 2013

I hated my comcast. always always going up and taking channels away and we had issues, it was not the xfinity however. We swiched to Fios a bit ago we have a bundle. we haven't had many issues and the ones we had have been solved fairly easily. Anytime i call they are helpful and they have an inhome agent App for the computer that I have used on a few occasionsfor set top issues and it usually solves the problem! When I switched originally I was getting way more for my money at Verizon than with Comcast... I had to renew recently, and to keep the package I had with sports and all in HD, but no HBO and such and NO DVR was going to go up $5 a month so my bill would have been sitting at about $170 a month. I however opted to drop my TV one level which actually was $10 less than my current bill ( so $15 less than the new bill if I had stayed where I was) Both options however uped my internet speed and upgraded my phone to a digital package. My bill now is going to be about $150/mon. Again that is DROPPING alot of sports and other channels I never watch...and Paladia =( We also only have 1 cable box/TV. So yep sorry to say that you are probably looking at at Least $200 to have more than one box and DVR AND the top channel selection PLUS any Premium channels. I did recently see they were offering like an $89 a month special for new customers, but I am not sure the details on that....

Jefsnickerdodle · June 2013

$89.99/mo: FiOS TV Prime HD + FiOS Internet 50/25 Mbps + FiOS Digital Voice

2-year price guarantee with 2-year agreement. Plus taxes, fees, equip. charges & RSN fee

MaryM · June 2013

We have Verizon FiOS and our picture often freezes. We have to call them frequently and their customer service and wait times are horrific. Unfortunately, we are in a contract. I would NOT recommend them! I just heard on the radio this morning that cable/Internet companies are now the most complained about companies in our area... So they all must have their negatives.

Jefsnickerdodle · June 2013

MaryM:
We have Verizon FiOS and our picture often freezes. We have to call them frequently and their customer service and wait times are horrific. Unfortunately, we are in a contract. I would NOT recommend them! I just heard on the radio this morning that cable/Internet companies are now the most complained about companies in our area... So they all must have their negatives.

wow. see and thata how it was for me with comcast i havent had issues at all with verizon customer service and never have freezing issues. or comcast used get all broken all the time.

mrjk322 · June 2013

Thanks for all the information! It will definitely be picking one evil over the other. We ease, we like comcast better (we think the set up of their on-demand is mroe user friendly).

MandyMilller · June 2013

I don't pay ours, but I know we ended up getting our DirectTV with DVR and premium channels for less than Comcast was offering. We had it at our old house, then switched to Comcast when we moved b/c we didn't want to have a dish on our new house, but we hated it and switched back. We have our phone and cable internet through Comcast, so we still get a little bit of a deal on those even without the cable.

waltsgirl102503 · June 2013

We switched to DirectTV. I will be honest in that I hardly even notice our dish. But, I"m not overly picky about things like that either, so there's that. We don't have any issues with it. Every once in a while, we lose our picture during a big storm, but it's nothing too disrupting.

bride2003 · June 2013

We have Verizon & pay around $170 a month which is ridiculous. Fios no premium channels exc. golf channel. 2 Dvr's 1 Hd Internet & phone. It started at 99/month & kept going up & they have refused to lower the price (I call & threaten a lot). I was going to switch to Direct tv bc of the DVR space but it ended up that the Internet/phone would still cost as much with direct tv so I'm going to switch to Comcast & then go back to Verizon in a few yrs. The service is fine but the DVR space is crap & the cost is way too high (IMO)

Meghan&Rich · June 2013

I have no idea what we pay per month, but it's funny to see everyone's different experiences. When we had Comcast, we never had issues or if we ever did, it was resolved to our satisfaction. We switched to Verizon and have had nothing but issues and horrible customer service. It's definitely picking one evil over the other!

Temp752290812504671 · June 2013

Meghan&Rich:
I have no idea what we pay per month, but it's funny to see everyone's different experiences. When we had Comcast, we never had issues or if we ever did, it was resolved to our satisfaction. We switched to Verizon and have had nothing but issues and horrible customer service. It's definitely picking one evil over the other!

I have noticed that people in the South Hills have way more issues with Comcast than we ever have in the North Hills. I had one issue in the 13 years we have been in our current house and they sent a tech out on the 4th of July last year to fix it. And he was not only fixed the issue (our box was suddenly not compatible with our television) but also replace the wiring coming into the house because it was getting old.

We have always had decent customer service with minimal waits.

MaryM · December 2013

Boo to you for soliciting us. And really - on Christmas? This thread is old so obviously you searched for it. You scream desperation. By doing this, you've turned me off to xfinity. Good luck with your work... It appears you need it.

valkaz · December 2013

Another reason to hate Comcast.

egpitt22 · January 2014

I just want to know how this post got 8.8K views???

valkaz · January 2014

egpitt22 said:

I just want to know how this post got 8.8K views???

All the Comcast employees scoping us out.

Comcast Xfinity vs. Verizon Fios vs. Direct TV vs. Other

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