MP970 won't scan!

emoflamingo · April 2011

I upgraded my Mac to OS 10.6.7 and now I can't get my Canon to scan. Printer works fine. Copier works fine (obviously). I have updated the drivers. Nothing is working.

I don't understand what the problem is. Anyone have any ideas?

edielaura · April 2011

Did you try scanning from the computer or using the scan button on the printer?

emoflamingo · April 2011

I did both. Turns out, I needed a newer version of the MP Navigator to scan (I had 1.0 and they had 1.0.5 out already, but it didn't show me needing an update on it). Once I did that (after a lot of work and stress), it worked fine.