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NBR - Does anybody subscribe to Julep?

I had an offer for a free box from Julep. The box just shipped. I'm 99% sure I won't want to continue it after the free box. Does anybody know how long I have to cancel the subscription before I get charged for the next box? I saw something on the website about logging on during a certain "window" of time...

Thanks! :)

Re: NBR - Does anybody subscribe to Julep?

  • IIRC @Lauren620 does.
    image
    116 books in 2016

    my read shelf:
    Lauren (SnShne322)'s book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)
    Wes: 10/8/2012


  • You can cancel as soon as you receive it, but when you call, select any option other than 'cancelation'. I've heard that line goes straight to voicemail. Also, if you do claim the box, make sure you do it after the 24th of the month, otherwise you will automatically get another box since the selection window is from the 20-24.

    image
    My new bff Gayle Forman!

    “You can have your wishes, your plans, but at the end of the day, it's out of your control"
    - Gayle Forman
    "People talk about escapism as if it's a bad thing... Once you've escaped, once you come back, the world is not the same as when you left it. You come back to it with skills, weapons, knowledge you didn't have before. Then you are better equipped to deal with your current reality."
    - Neil Gaiman

    Married Bio

    Lizzie's book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)

  • edited July 2014
    Yep, cancel by the 24th of the next month. But don't put it off until the last minute--it's really difficult to get a live person on the phone to cancel! My call didn't go to voicemail, but I was on hold for more than 10 minutes and almost gave up before someone finally picked up. And then they tried to talk me out of cancelling of course. 
    image
  • I regret ever signing up for Julep. They make it so difficult to cancel it's ridiculous, and frankly, it feels almost illegal. 
    image
    Vellichor: The strange wistfulness of used bookstores
  • I'm so glad I'm hearing all of this before subscribing.  
    imageimage image
  • Oh, and you can't cancel online anywhere, as far as I can tell. 
    image
    Vellichor: The strange wistfulness of used bookstores
  • I hate it. I signed up with a friend and have been trying to cancel for two weeks and they haven't called me back. The box I received was disappointing too. I don't care for the nail polish and the eye liner smudges easily. Don't do it!
    image
  • You can cancel as soon as you receive it, but when you call, select any option other than 'cancelation'. I've heard that line goes straight to voicemail. Also, if you do claim the box, make sure you do it after the 24th of the month, otherwise you will automatically get another box since the selection window is from the 20-24.
    I'm sorry... what do you mean by "claim the box"?
  • @SnShne322 is right, I get Julep Maven boxes!  @caseyandlizzie got me hooked and I am obsessed with their nail polish now.  I like having my subscription so I am eligible for Julep sales and maven prices and if I don't want a box one month, I just skip it without being charged for anything.  You do have to remember to sign in and opt out if you don't want it, but once you do it for a couple of months it doesn't take much to log in really quick and take care of it.  

    I haven't tried to cancel my subscription because I really like it, so I'm no help there.  


    my read shelf:
    Lauren's book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)




  • You can cancel as soon as you receive it, but when you call, select any option other than 'cancelation'. I've heard that line goes straight to voicemail. Also, if you do claim the box, make sure you do it after the 24th of the month, otherwise you will automatically get another box since the selection window is from the 20-24.

    I'm sorry... what do you mean by "claim the box"?


    If you do go ahead and take the free box.

    image
    My new bff Gayle Forman!

    “You can have your wishes, your plans, but at the end of the day, it's out of your control"
    - Gayle Forman
    "People talk about escapism as if it's a bad thing... Once you've escaped, once you come back, the world is not the same as when you left it. You come back to it with skills, weapons, knowledge you didn't have before. Then you are better equipped to deal with your current reality."
    - Neil Gaiman

    Married Bio

    Lizzie's book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)

  • @lauren620 they actually changed the program where new members can't skip boxes anymore, which was what I love about the subscription. If I don't like what's in the box, I can just opt out that month. Newbies are SOL.

    image
    My new bff Gayle Forman!

    “You can have your wishes, your plans, but at the end of the day, it's out of your control"
    - Gayle Forman
    "People talk about escapism as if it's a bad thing... Once you've escaped, once you come back, the world is not the same as when you left it. You come back to it with skills, weapons, knowledge you didn't have before. Then you are better equipped to deal with your current reality."
    - Neil Gaiman

    Married Bio

    Lizzie's book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)

  • Lauren620 said:
    @SnShne322 is right, I get Julep Maven boxes!  @caseyandlizzie got me hooked and I am obsessed with their nail polish now.  I like having my subscription so I am eligible for Julep sales and maven prices and if I don't want a box one month, I just skip it without being charged for anything.  You do have to remember to sign in and opt out if you don't want it, but once you do it for a couple of months it doesn't take much to log in really quick and take care of it.  

    I haven't tried to cancel my subscription because I really like it, so I'm no help there.  
    I signed up for Julep back in January and planned on canceling it after I got the free box. Like you, I'm a huge fan of the nail polishes and I haven't tried to cancel nor have I wanted to skip a box. 
  • @lauren620 they actually changed the program where new members can't skip boxes anymore, which was what I love about the subscription. If I don't like what's in the box, I can just opt out that month. Newbies are SOL.
    Oh, that really sucks.  I wouldn't sign up then lol


    my read shelf:
    Lauren's book recommendations, liked quotes, book clubs, book trivia, book lists (read shelf)


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