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Mother f&*#%! couch!
So, you guys probably remember a few months ago we bought a new couch and chair from Macy's...well they are both going back. They look like they are 10 years old rather than 3 months. So, I called up Macy's explaind the situation and they are refunding us 100%. I was amazed that I didn't have to fight with them on it (great customer service).
So, although I am happy that we can replace them and get our $ back it sucks that now I have to do this furniture shopping thing again.
This leads to my question...has anyone bought furniture not from a big box type furniture store that offers an extended warranty. Basically, I like some peices from Crate & Barrel and Room & Board but they don't offer those types of warranties that Macy's does which makes me nervous. Any experiences?
Re: Mother f&*#%! couch!
Oh no! That really sucks...but I'm glad to hear Macy's is refunding your money 100%.
I don't have any experience with couches or chairs from anywhere but big box places. Sorry!
I always buy from the local furniture stores around here. They have great warranty programs. For example, for the life of my table and chairs, if the upholstry on the chairs rips or a roller comes off the bottom, they are replaced for free!
SO, I'm no help....