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Camera "wwyd" question

So, DH bought me a nice digital camera for my birthday last September (not quite a year ago). About 2 weeks ago, the zoom quit working (I know- great timing right before the baby, right). I mailed it off to Sony and they said it is under warranty still, but we have to have a receipt. Since moving etc. we can't find it, so to fix it will be $171! Here's my question:

1. He bought it at Best Buy. If I call them, would there be any way they could look up that we bought that (he is pretty sure he bought the extended warranty thru them too)?

2. If we can't get a receipt/proof of purchase, is it worth paying the $171 to fix that one, or just get a new camera for slightly more (I see other cameras on Best Buy for about that price or maybe $30ish more).

I really liked that camera and it took great pictures, but a zoom is important. DH's answer to the problem- we can just stand closer to the baby to take pictures of her- ha! (And we do have DH's little camera and borrowed our neighbors camera too, to have when the baby is born- no way would I go 9 mo prego and not get pics of her when she gets here!!)  

Re: Camera "wwyd" question

  • It doesn't hurt to call Best Buy and see. I definitely wouldn't pay the $171 to get it fixed.
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  • I would definitely call Best Buy to at least see if they can help you. If your DH did buy the extended warranty, they might be able to.

    But, I wouldn't pay $171 for it to be fixed. DH bought my camera (with case and larger memory card) for $60 more than that. Just doesn't seem worth it.

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  • YES, I know for sure that Best Buy keeps a record of everything as long as you have the Best Buy Rewards program thingy. They may keep it if you don't, but I'm not sure about that. And don't pay 171 bucks to fix it--buy a new camera. The new little Canons are great.
  • Best Buy should be able to pull up the warranty information on your purchase.  I bought warranty on my WII and the sales rep told me that if I happen to misplace the receipt, give them my name and phone number and they should be able to pull up the warranty information.
  • At this point I'd be stressing myself out about not having a good camera around that I'd just go buy a new one.
  • I have another 1/2 hour until I Best Buy opens and I'm going to call them and see what they say. We do have DH's camera and I have my neighbor's too (it's brand new and nice) but yes, I think I will just end up buying a new one in the end. I am sorta upset about having a baby due any day now, my parents arriving for a visit in 1 week, and no good camera of my own!
  • When you call Best Buy, act like you expect them to look it up instead of asking.  I have had instances of employees saying they can't just because they don't want to.  I wouldn't spend $171 to get it fixed because it would take some time and you can get one for about the same price and have it now.  Are things cheaper there or here?  If your mom can check for sales or online deals here, she could bring you one with her if that would be cheaper.
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