May 2007 Weddings
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WTF Discover!?!

So I'm not sure if I told you guys but last week Dh's discover card had a $295 charge to it from Target on-line.  It wasn't from us, so he called, they put a hold on his account (meaning nobody should be able to charge to it, until he took the hold off).

I guess he just went to check his balance and see if the Target charge was reversed and just found that someone  had charged $775 to it.  He's livid, to say the least.

He's back on the phone with them and telling to cancel the card completely now, and send him an entirely new number.

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Re: WTF Discover!?!

  • There might have been a pending charge on the account but they should have known that when he called to put the hold on it. That really sucks you have to get a whole new number...it's such a pain to change everything over if your card is automatically set up to pay things.
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  • He just got off the phone with them and they are doing an internal investigation as to how it got allowed.  We are not responsible for it.  It's just that DH had a payment to pay the prior month balance coming out tomorrow and is not sure it's going to go through because the account is closed.  (He forgot about it until he got off the phone with them).

     

     

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  • I'm sure his payment will go through. In their system his account is the same...just a different card number. At least that's what was explained to us when we had to get a new Visa because of false charges on it.

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  • imageflyer1982:
    There might have been a pending charge on the account but they should have known that when he called to put the hold on it. That really sucks you have to get a whole new number...it's such a pain to change everything over if your card is automatically set up to pay things.

    This is what happened when my Debit card # was stolen; they had already closed that card and reissued me a new one, but anything that was pending authorization could still come through and hit my account.  Of course like Melanie said, I didn't have to pay it.  But the hits just kept coming in for a few days. Sad

    Ugh, good luck, Melanie!!  What a PITA!

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