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So mad Photographer issues!
Ok. I am just going to post the e-mails first so you can see....Then type my input (sorry if its long)
First (I called 2x and sent 3 e-mails) this is my first response from them:
Hi Laurie, XXX is been back East helping with an ill family member. He will be back in Novato on Friday and will have them for you online Friday or this weekend.
I still show a 1 hour over time ($250 - $125 per ? hour) balance but that can be taken care of when the negatives are shipped or picked up. Actual overtime was 2 hours but XXX stopped the clock after the first dance. Creighton talked to your husband and coverage to the first dance was requested but he stayed for the more dancing, cake, garter and bouquet on this own and your are not bring charged for the second hour.
My Response:
No, we do not owe for 1 hour overtime. XXX was going to throw in 30 minutes (I can even forward the e-mail). We took pictures earlier of a fake cake feeding because we could not afford the extra money for him to stay later and we made that very clear to him. We do not owe you more money. I paid in full and sent an extra 100.00 because I thought he did a great job. I live in Nevada so the negatives will have to be shipped. Their Response:Hi Laurie, I just called XXX and the agreement was made with him and your husband to stay to the fist dance (that was when the overtime occurred), the first dance is the 1 hour overtime in question, the second hour is not charged, XXX said he talked to your husband as you were in the rest room and he asked if he could stay until the first dance knowing the overtime. Than XXX got the fake cake and stayed on his own past that, but this was after the first dance. When about to leave your husband asked if he could stay to get a special garter toss? Again he did and is not charging for it. Please talk to your husband (sorry I do not have his name here) and see what he says. Sorry for the confusion. Ok, so I responded and asked for the photographer to call me directly. First off the only time I went to the bathroom was during dinner. Second I was the one who asked him to stay for the first dance and he said that would be fine and that would be the end of our time. The first dance was immediately after the "fake cake". Seriously ladies. I do not believe I owe this man the money. AND if he insists I owe it to him it will have to wait until after Christmas because I will not ruin my kids christmas (no presents) because of my wedding photos! I paid this man 1177.00 + 100.00 tip for 3 1/2 hours of service. NO prints, just negatives (that is cheap for Bay Area, California). I am just so mad!!!!!! This lady is making it sound like my DH is lieing to me! I was there I know what happened. I do remember we even talked about this on our wedding night on how cool it was that the photographer just decided to stay (we straight up told him we could not afford o/t, but he wanted to see the garter toss....I shoved a rubber chicken, hand cuffs, huge panties, ball and chain and garter up my dress lol). What do you think????
Re: So mad Photographer issues!
Does this guy have a reputation for this stuff?
I don't know what to tell you because I don't have luck with winning these things when they happen to me. Maybe, since the person you're talking to says your husband took care of it, your husband should be the one to call him/her and verify what you're saying?
I think it's crap. Can I ask who your photographer is? I'm in the Bay Area too and I work at a resort so we've had a good number of photographers come through here... maybe if he happened to come through here, we'll have other info to add to the impressions you've already gathered.
MY BLOG!
This photographer was suggested to me by my wedding site. She has used him for her own wedding a year earlier and suggested him because he was her favorite in the area. She spoke very highly of him and I have since found nothing but positive info about him on the internet.
DH says he NEVER said that to him. I believe him. This lady is a 3rd party (his assistant and she was not there). The photographer will call me when he is back in town. But still....I just can't pay the extra 250.00 right now.