I thought we could post good or bad reviews on vendors, with the chance for them to e mail the knot to rebuttle the negative review. I was reading the knot community rules and it states this:
Please keep in mind that The Knot Message Boards are not to be used for posting complaints and defamatory comments about vendors. All defamatory posts are subject to removal at The Knot's sole discretion. We are concerned that you be treated fairly and that other brides are warned of any bad apples in this business.You have the option of contacting the vendor directly, or if an official complaint is appropriate, you may contact the Better Business Bureau at www.bbb.org.
What is the actual rule?
Re: Question on vendor reviews
You do still have the option to delete it especially if it is vulgar or gets into character assassination.
If you keep reading, the very next paragraph after the one you copied and pasted says this:
While we don't allow vendors to post on our message boards, if you are a wedding professional with a question about a post regarding your business; we may, in our sole discretion, post a statement submitted by you, on your behalf. Please email messageboards@theknot.com for more information.
I think the first sentence in what you C&P'd is confusing with the new rule (and probably hasn't been updated since vendors can reply and negative reviews are allowed). Complaining is different than making defamatory comments. Anything factual is allowed, but once it gets to be insulting or character assassinating, it is subject to deletion. Stick to the facts, don't hurl insults, and it's fine.
I think what you C&P'd should be edited by TK for clarity - it is confusing with the new rule.
Our big girl, Cora, and our sneaky kitty, Roxy
That's what I thought. The two don't seem to mesh. I'm sure they have bigger fish to fry now, but something to look at when things calm down.
http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_pennsylvania-philadelphia_lighting-vendor-beware
If you read this post, it is confusing to posters.