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Photographer vent. Help? LONG
Hey Ladies, I know you will give some honest and great advice for me. Here's my problem. We hired a professional photographer to take pictures for our wedding and for a pre-wedding photo shoot. We were under the impression that all the images from both days would be provided on a CD. Now the photographer is saying that we did not pay for the actual images from the pre-wedding shoot, just from the wedding. The contract is unclear on this point.
Also included in the contract is a 4-page list of all the photos we requested be taken during the wedding. This list includes formal shots of family down to pictures of decorations. After receiving the CD of images from the wedding only (not the pre-wedding Romance Session), we noticed there is about 1-page worth of the list of photos that were not taken, including us being introduced into the reception, exchanging of rings, the groom getting ready, pretty major moments. The photos that actually were taken are of poor quality. The lighting is bad, the framing is bad, and they in general look like an amateur took them. Upon leaving the reception the photographer stated that she had over 1000 pictures. She gave us 400 on the CD, 70 of which were of only our nephews.
Obviously, we cannot redo our wedding, so we want some sort of compensation for how terribly the photos turned out. Our plan is to ask that the digital negatives from BOTH the Romance Session and ALL of the wedding be provided to us along with the rights to reproduce them. This is in lieu of trying to get some of our money back.
What do you guys think? Anyone else have something like this happen? What do we do?
Re: Photographer vent. Help? LONG
MY BLOG!
Maybe you guys could do TTD or day afters with someone else who is more the style and quality you want? I know its not the same, but better than nothing?