March 2006 Weddings
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

This is getting ridiculous.

I've been a supporter of the new format, but the problems lately have been out of control and extremely frustrating.

Issues:

1.  People still randomly get mod powers

2.  Errors were bad again last night

3.  Now posts are being randomly deleted

4.  Posts will show up under the wrong name occasionally.  Same sig, but different name listed.  It's merely an annoyance, but still.

5.  When refreshed, posts are sometimes days old, not showing any new posts.

6.  I keep mine so that it looks like the old knot, where posts are in the order that they were written.  Sometimes it switches to the other (most recent reply) and it's annoying and I have to refresh yet again to see it how I'd prefer.

In general, my refresh button is getting worn out, because it seems to be the only thing that makes this stuff go away.

 Please tell me I'm not the only one having these issues.

I understand that people were most likely on vacation over the holiday, but can we please get some info about getting this stuff fixed?

BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

image
Lilypie Third Birthday tickersLilypie Premature Baby tickers

Re: This is getting ridiculous.

  • 7.  And knotties that were previously banned are able to post again.
    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • yeah, the randomly disappearing posts are a new issue. it's annoying.
  • It feels like everyone at Knot headquarters has been fired, because the errors are getting worse and no one is responding to our pleas for answers.
    image
    (Married)meganandshane.weebly.com~
    (Planning)shaneandmegan.weebly.com
  • Seriously.

    I had been wondering if it was just me that felt so out of the loop.  

    I don't expect things to be fixed overnight (although it would be nice), but an acknowledgment would be nice...and to see SOME progress.

    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • I completely agree.  I am getting extremely frustrated.
  • I just read a post on my board that a few of the knotties have mod powers. What should I do in this situation? I would say just wait it out...right? 
    Warning No formatter is installed for the format bbhtml
  • imagetinydancer5785:
    I just read a post on my board that a few of the knotties have mod powers. What should I do in this situation? I would say just wait it out...right? 

    From my experience, it's only been temporary.  Like, you refresh and all of a sudden it's a mod view, but it'll go away if you refresh again.  Unless it's permanent, there's nothing that you can do...they just need to fix the bug.

    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • imagesucrets4:

    Seriously.

    I had been wondering if it was just me that felt so out of the loop.  

    I don't expect things to be fixed overnight (although it would be nice), but an acknowledgment would be nice...and to see SOME progress.

    Yeah not expecting it to be overnight, but give us SOME updates over 60 days' time.  We launched on 11/17 (I was home with the swine flu), and it feels like not much has changed... I don't even think the & screennnames can post yet.

    And PP about the refresh button - I use the breadcrumb trail (the link at the top of the page of the board's name) to refresh instead of the actual refresh button, and things have been working OK for me for a couple of the errors you're seeing.  HTH

    image
    Our big girl, Cora, and our sneaky kitty, Roxy

    Visit The Nest!Visit The Nest!
  • imageLittleSweetie:

    And PP about the refresh button - I use the breadcrumb trail (the link at the top of the page of the board's name) to refresh instead of the actual refresh button, and things have been working OK for me for a couple of the errors you're seeing.  HTH

    I use that too and still get the problems.  And when the yellow screen of death pops up, it forces me to use the regular refresh.

    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • Yeah I know what you mean.  I actually JUST saw my post sort box re-checked randomly... perfect timing on that.
    image
    Our big girl, Cora, and our sneaky kitty, Roxy

    Visit The Nest!Visit The Nest!
  • 8.  The Most Recently Active knotties are still changing every time with people from other boards.
    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • Hi All,

     

    I know that these issues are frustrating-they are to us too. Most of you email me with on a daily basis and I was on vacation over the holidays, so I'm sorry if you felt like you were not getting a response. I'm playing catch-up this week. 

    Non-mods having moderator rights is is being addressed now. We have be giving the best person on the new format's teamto have this resolved (for all of our sanity) asap. Until then, we've just been given reporting of who has deleted the threads and I have PMed/emailed them.

    Please feel free to always email me at the mod address with any concerns, as I check it often. I tend to use this board for announcements and for you to have your own discussions. 

     Thank you,

     KA

    Tweet? Me too! Have you checked out our My Real Wedding Gallery for ideas? Upload your photos here and be featured on The Knot!
  • I wanted to weigh in on this too.  Yesterday we had a meeting with our exec team and the heads of IT and Editorial because we totally understand these problems are frustrating you guys and the users on your boards.

    We've actually been given additional IT resources for the next few weeks to work out a lot of these problems, so just know that Annie and I are here for you and as loudly as your complaining to us, we're complaining to the people around us who can fix these things.

  • imagesucrets4:

    I've been a supporter of the new format, but the problems lately have been out of control and extremely frustrating.

    Issues:

    1.  People still randomly get mod powers

    2.  Errors were bad again last night

    3.  Now posts are being randomly deleted

    4.  Posts will show up under the wrong name occasionally.  Same sig, but different name listed.  It's merely an annoyance, but still.

    5.  When refreshed, posts are sometimes days old, not showing any new posts.

    6.  I keep mine so that it looks like the old knot, where posts are in the order that they were written.  Sometimes it switches to the other (most recent reply) and it's annoying and I have to refresh yet again to see it how I'd prefer.

    In general, my refresh button is getting worn out, because it seems to be the only thing that makes this stuff go away.

     Please tell me I'm not the only one having these issues.

    I understand that people were most likely on vacation over the holiday, but can we please get some info about getting this stuff fixed?

    1. Annie addressed--this is obviously a bug and something we don't want to be happening and hopefully it will be resolved ASAP.  

    2. What kinds of errors?  The yellow and red server ones?  I haven't been getting any and we thought this problem was fixed, so I want to make sure those are the ones

    3. I'm pretty sure this is connected to number 1.  If you have some specific post titles you want us to look into, email them over and we'll be sure they were actually deleted by someone and didn't just disappear.

    4.  Again, the more specific you can be the better.  Does the name switch back or does it stay the same?  If it stays the same, can you send me an example?

    5. This one we're aware of as well. 

    6. And this one. 

    Thanks for letting us know and for not giving up on us.  Definitely keep posting your issues.  I look here all the time but in trying to get these solved haven't had much time to answer.

  • Yes, the errors are the yellow and red ones.

    Thanks for coming and updating us.  

  • imageKnot Jen:
    imagesucrets4:

    I've been a supporter of the new format, but the problems lately have been out of control and extremely frustrating.

    Issues:

    1.  People still randomly get mod powers

    2.  Errors were bad again last night

    3.  Now posts are being randomly deleted

    4.  Posts will show up under the wrong name occasionally.  Same sig, but different name listed.  It's merely an annoyance, but still.

    5.  When refreshed, posts are sometimes days old, not showing any new posts.

    6.  I keep mine so that it looks like the old knot, where posts are in the order that they were written.  Sometimes it switches to the other (most recent reply) and it's annoying and I have to refresh yet again to see it how I'd prefer.

    In general, my refresh button is getting worn out, because it seems to be the only thing that makes this stuff go away.

     Please tell me I'm not the only one having these issues.

    I understand that people were most likely on vacation over the holiday, but can we please get some info about getting this stuff fixed?

    1. Annie addressed--this is obviously a bug and something we don't want to be happening and hopefully it will be resolved ASAP.  

    2. What kinds of errors?  The yellow and red server ones?  I haven't been getting any and we thought this problem was fixed, so I want to make sure those are the ones

    3. I'm pretty sure this is connected to number 1.  If you have some specific post titles you want us to look into, email them over and we'll be sure they were actually deleted by someone and didn't just disappear.

    4.  Again, the more specific you can be the better.  Does the name switch back or does it stay the same?  If it stays the same, can you send me an example?

    5. This one we're aware of as well. 

    6. And this one. 

    Thanks for letting us know and for not giving up on us.  Definitely keep posting your issues.  I look here all the time but in trying to get these solved haven't had much time to answer.

    2.  Yes, the red and yellow ones.  They had been resolved, but still randomly happen.  I was getting them last night still.

    3.  I posted something this morning on E...it's not a huge deal, but it was a baby name thread.  Someone noticed it was gone and reposted it for me, though.  I don't care if it comes back, but it's happening a lot lately.

    4.  The name shows up as being different.  So, it'll be my sig and post, but it'll say a random name.  It's usually fixed the next time you refresh.  

     

    Another one I forgot:  I never had problems with the bolding/unbolding (for unread and read posts), but now it's just as random as everything else.  Sometimes they all show up as unread and sometimes they're accurate.

    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • Knot Jen and Annie - Thanks for letting us know about the updates! I'm about ready to move to NYC to help you fix this! lol
  • imageJBs_Bride:
    Knot Jen and Annie - Thanks for letting us know about the updates! I'm about ready to move to NYC to help you fix this! lol

    We'd definitely appreciate it :)

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