Upstate NY Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
I LOVE Capital One
So last month I lost track of my cc bill because of the holidays and travel and just general absent minded stupidity. I paid it one day late. Capital One charged me a $39 late fee and then an interest charge almost the same size. OMG... Seriously!?!?! I couldn't believe my stupidity was going to cost me $75. I knew it was my fault, but I thought I'd try to do something about it. So when I got my bill this month I called them and spoke to two people. (The first guy said that he could only undo the late fee, which I would have totally accepted because it was my fault anyway, but then I asked to speak to someone about why my interest rate is so high since it caused the huge finance charge, and that guy ended up taking that charge off too.) SO NICE! I never pay late, and I couldn't believe how much they penalize you. I went and paid my new bill right away. But how awesome are they that they are willing to take care of good customers like that! Totally made me happy.
Re: I LOVE Capital One
Glad to hear they were understanding about the fees. It seems so rare these days to hear stories of customers actually being taken care of or listened to
I had a similar blunder with my online bill-pay (I don't get paper bills, because I Always lose them). I realized around 5 pm the night before this months' payment was due, that I hadn't already set it up. So I had to activate an Express payment, and it was nerve-wracking! I'm normally on top of those things, but this month has been a doozy...