March 2006 Weddings
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

I can't keep track

Ok, there are too many issues with the new format, that I'm unsure what has and hasn't been addressed already, so please help clue me in.

 *  When I want my board to show the most recent posts first (as in, if a user just made a post to a thread, it will bump that thread to the top), it doesn't work.  The only part of my board that works this way are the stickies!  I notice they move around as users post, but not the regular threads.

 *  Some of my users are complaining that they can't use the inspiration boards.  They say they save images in there and then they are gone.  I can't even get the inspiration boards to post the images in the correct places.

* I'm missing my "edit" mod button at the top of the board, where you can introduce the board to everyone. 

 *   My saved look book is gone, and when I tried to make a new one, it simply doesnt work.  Nothing in my favourites shows up there.

 *  How do you even get to your bio without having to go into chat, search for a post you made and then click on your picture.  I don't see any link anywhere on the main knot boards for your bio.  Am I missing it?

 Please help!

 Eeva

Our Wedding Website
Image and video hosting by TinyPic image

Re: I can't keep track

  • Yikes,  you have a lot, so let me try to address them all and thanks for your patience during all of this...

     

    imageNukke:

    Ok, there are too many issues with the new format, that I'm unsure what has and hasn't been addressed already, so please help clue me in.

     *  When I want my board to show the most recent posts first (as in, if a user just made a post to a thread, it will bump that thread to the top), it doesn't work.  The only part of my board that works this way are the stickies!  I notice they move around as users post, but not the regular threads.--Ok so when this happens, you don't have a check in the "Sort by most recent post" box right?  Is this happening for anyone else?  It takes about 30 seconds for the post to show up, so are you noticing the problem outside that 30 seconds.

     *  Some of my users are complaining that they can't use the inspiration boards.  They say they save images in there and then they are gone.  I can't even get the inspiration boards to post the images in the correct places.--The inspiration boards are still in BETA and just a sneak peek right now, but I can log this issues so they can be sure to be fixed.  What do you mean you can't get them to post in the correct places?  

    * I'm missing my "edit" mod button at the top of the board, where you can introduce the board to everyone.--The only button you should have at the top of the board is close forum.  Mods shouldn't be allowed to edit the board description because we actually have to make sure that's all copy edited and approved by our bosses.  Annie or I can do that for you or you can just make a sticky post for everyone to read.  

     *   My saved look book is gone, and when I tried to make a new one, it simply doesnt work.  Nothing in my favourites shows up there.--This is a new and weird one.  Let me have IT look into this.

     *  How do you even get to your bio without having to go into chat, search for a post you made and then click on your picture.  I don't see any link anywhere on the main knot boards for your bio.  Am I missing it?--If you go to CHAT at the top, then the first page you land on has links to view and edit your profile.  If you're in a board, on the left nav there are links under the board list to update your profile, update your avatar and update your sig.  All of those will take you to your bio.  

     Please help!

     Eeva

    Hope that helps!  Your bio and look book are really cute so we'll have the look book back up soon. 

  • imageKnot Jen:

    Ok so when this happens, you don't have a check in the "Sort by most recent post" box right?  Is this happening for anyone else?  It takes about 30 seconds for the post to show up, so are you noticing the problem outside that 30 seconds.


     I haven't heard this happening with anyone else, but the box "sort by most recent post" is definitely checked.  And yes, the problem remains long after thirty seconds.  I took a screen shot of my board for you to see what I'm talking about.  The stickies update themselves and shift around, but not any of the rest of the posts.

    image

    imageKnot Jen:

    The inspiration boards are still in BETA and just a sneak peek right now, but I can log this issues so they can be sure to be fixed.  What do you mean you can't get them to post in the correct places?  

     

    Well, I was about to start a long explanation about what I mean including pictures and voila!  It works now!  :D  If you'd still like to know, then I can email you if you like.

    imageKnot Jen:

    The only button you should have at the top of the board is close forum.  Mods shouldn't be allowed to edit the board description because we actually have to make sure that's all copy edited and approved by our bosses.  Annie or I can do that for you or you can just make a sticky post for everyone to read.  

     

    Oops!  I guess I had control for a day or two and didn't know I wasn't supposed to!

    imageKnot Jen:

     

    This is a new and weird one.  Let me have IT look into this.

     

    I hope it can be fixed soon.  I really liked my look book.

     

    imageKnot Jen:

    If you go to CHAT at the top, then the first page you land on has links to view and edit your profile.  If you're in a board, on the left nav there are links under the board list to update your profile, update your avatar and update your sig.  All of those will take you to your bio.  

     

     

    Great, thanks!

    Our Wedding Website
    Image and video hosting by TinyPic image
  • Thank you for all your feedback and the screenshot--so helpful!

    I actually logged in as you to troubleshoot your look book issue so if you see a few extra dresses saved to your notebook, that was me :)  IT is looking into it now. 

  • Hahah, that explains a lot!  I think I saw them yesterday and deleted them.  I hope I didn't ruin your test!  Anyway, thanks for helping me.
    Our Wedding Website
    Image and video hosting by TinyPic image
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