November 2008 Weddings
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Why do companies insist on doing this?

We're supposed to get our washing machine fixed today.  Our appointment is scheduled today from 8-5.  8-5, seriously???  You can't narrow that down a touch more?!  The guy who came by last week said that we should be able to call the company and get them to narrow it down to the morning or something since the repair job will take about 2 hours and they always schedule those for earlier in the day.  DH tried, but whoever he spoke to refused to narrow down the time.  I'm home today, but now DH has to take a whole day off work (he wanted to be here for the appointment).  They're still not here, no phone call, no nothing.  UGH, I hate this!
Baby Birthday Ticker Ticker

Re: Why do companies insist on doing this?

  • The cable company did this to us on Monday.  Told us to have someone home today between 8 and 5.  He even proceeded to tell us "you know if you have roomates or whatever you guys can take shifts staying home".  Um negative Sir.  We all work but thanks for the suggestion.  Especially when it is their problem or they are making money off of you. 

    You would think that they could at least split it up and offer a window timeframe for people.  Like 8-12 or 12-5. Still long but it would be better than all damn day.

  • uuuuuuuuuuuuuugh SO LAME! I hate hate hate that!
  • It's so annoying.  Last week for our washer appointment they gave us 8-12, and the guy came at 8.  I don't know why this time the appointment had to be scheduled for the whole day.  Makes no sense!
    Baby Birthday Ticker Ticker
  • Definitely a PIA... It would be nice if they would call when you're the next stop, at least, to give you some clue if they're coming... ie-so you won't take a shower... be 'indisposed'... etc...

    ugh.

    THAT is a long time for a 'time frame'. Hope it gets fixed!!!

  • 8-5?

    Yes, Ma'am, 8-5?

    Ok, let me call ABC Repair and see if they can give me a narrower time frame.

    How about 8-12, Ma'am.

    Ok, that will work.

    Click.

  • When I called for our cable, J usually didn't work on Mondays. I called and asked first if they had anything available on weekends, since we were going to around unpacking anyway. The woman said no. So I asked if they had anything the following Monday and the lady said, "No, but we do time available on Saturday."

    .................. 

    ..................

    In what universe is Saturday not the weekend? 

  • imageJackandCassie:

    When I called for our cable, J usually didn't work on Mondays. I called and asked first if they had anything available on weekends, since we were going to around unpacking anyway. The woman said no. So I asked if they had anything the following Monday and the lady said, "No, but we do time available on Saturday."

    .................. 

    ..................

    In what universe is Saturday not the weekend? 

    Indifferent

    Idiots!

    Baby Birthday Ticker Ticker
  • Thats should not be allowed. They need to pass a law or soemthing that they must only give you a 3-4 hour time frame!
  • imageariajean:

    8-5?

    Yes, Ma'am, 8-5?

    Ok, let me call ABC Repair and see if they can give me a narrower time frame.

    How about 8-12, Ma'am.

    Ok, that will work.

    Click.

    This, you have to bargain with them.  Don't let them get away with sh!t like that!

    Anniversary BabyFruit Ticker
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