Anyone else have Duke Power?

I'm very dissatisfied with them at the moment.  They've hired a company in my area to do preventative tree maintenance and the company they've hired has pretty much decimated most of the trees they've touch.  Completely taking off the entire crown from many, many trees around town--pines, maples, dogwoods, elms--some of which probably pre-dated the power lines.  Its sad and infuriating because there were probably more effective ways of actually trimming the trees so that they'll actually live.  I'd be surprised if even a handful of them live through the winter.  Imagine a tree trunk with only the lower branches on it--then nothing.  What it nows leaves the homeowners with is an expensive dead tree to remove--when it was perfectly healthy and probably wouldn't have had many/any limbs fall on the lines in the first place.  (that's always going to be a crapshoot anyway--I've never lived in a place where I didn't lose power at least once or twice a year.)

I used to be a good girl and do what the "man" told me was right--but right now, I don't see how ANYONE can think this was done "with good intentions."  Has anyone else experienced this??  I know Duke Power services more than just NC, so I was wondering if this company is notorious for hiring the cheapest and least caring or not...