December 2007 Weddings
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

Frustrating

I ordered letters, drawer pulls and a lightswitch cover for Lucie's room at the beginning of June - decorated in a tea party theme. I was told 8-10 weeks. 3 weeks ago I emailed the seller as I noticed she'd closed her shop due to an influx of orders and asked her if she knew when she'd be done with mine. She told me another 1-2 weeks - her daughter had been sick, and she apologized. No problem, not like Lucie is here yet anyway! Well, it's been 3 weeks and I've still heard nothing so I just sent another email asking for an update. I don't mean to bug her and completely understand if she's swamped but it would be nice to know, esp considering I paid about $150 for all of this. I hope she responds with good news today. I don't doubt she'll get it done, but I REALLY want to see how they look and complete her room!!

Re: Frustrating

  • Yikes....that's definitely not good customer service on the seller's part!  I realize that she's doing this "business" out of her home, and life happens, but certainly she should recognize that she needs to keep her customers in the loop and let them know about any delays that come up!
    ~~~~Carrie & Shawn~~~~December 21, 2007~~~~ image
    Our Blog!
    "Life isn't about waiting for the storm to pass. It's about learning to dance in the rain." Lilypie First Birthday tickers
  • Wow, thats a really long time to wait for the items you requested.  She shouldnt keep pushing it back.  Hopefully she gives you a final date of shipment.
  • That's a long time to wait for the order. I wouldn't worry about bugging her. She should be communicating with you anyway.
    imageimageBaby Birthday Ticker Ticker
  • Holy crap - for 150 bucks, she should be updating you weekly! I would keep on her and if you dont' get the answers you want, request a refund. I know you really wanted these, but I'm sure you could find other things.

    M & D - 12/29/2007
    Baby Birthday Ticker Ticker

    Baby #2 - D&E - 10/1/10 @ 19w2d - thanatophoric dysplasia confirmed.
    Charlotte Lillian will be forever in our hearts.

    Baby #3 - Little Bean - natural miscarriage - 1/17/11 @ 5w5d

    Baby Birthday Ticker Ticker
    Follow Me on Pinterest
  • She just responded to me and thanked me for being patient and kind. I'm guessing other people aren't so nice. She told me she really hopes no longer than another week but will keep me updated.

     

Sign In or Register to comment.
Choose Another Board
Search Boards