Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Work vent
I'm not going to bore you with all the details...but I have a student in my class who has been having issues for weeks. Over this time, I've sent multiple emails to the student, to the mom (and I've called the mom multiple times), and to the mentor (the person who works for the local school and who is supposed to help the student). I've offered suggestions of things that I think will fix the problem, with no response about whether or not it worked. I've suggested they call the help desk.
The student herself finally called me (for the first time) on Monday. As far as I can tell, she is doing everything correctly, and I can't explain why these issues are occurring. They've called the help desk...and tech support told her to call me. (Gee, thanks.) On Monday, I told the girl that I'll break the rules and let her submit her assignments to me through email. She seemed satisfied...but hasn't yet sent me anything.
My boss forwards me an email this afternoon, asking for an explanation. Apparently, the mentor and her mom contacted someone higher up than me and complained that I'm not helping them, and that I've been ignoring their emails and phone calls (I haven't been getting emails, and I haven't been ignoring phone calls). Gahhh!!!!!
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Re: Work vent