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Work Vent!
So I have this client who emailed me Friday after 3 asking for me to resend something to her. Well, I didn't get around to answering her email. This morning when I was going through my faxes she faxed me, twice. She was getting mad because I had not answered her. I felt like telling her that I do not revolve my life around my email and that she is not the only client I have. I had already sent what she needed and she lost it. It drives me nuts. If it is so important, pick up the phone. So this morning when I got around to answering her email I told her that my system was down Friday afternoon and was not able to do it.
I have another client who if I don't answer her email within 30 sec then she picks up the phone and emails me.
I swear my clients think I have nothing better to do then wait for them to email me!
Re: Work Vent!
@ the risk of sounding bitchy.. If your $$ is dependent upon your clients, then I think they kind of have the right to be wondering why you are not responding to them. I think 30 seconds is a little much.
If the only way your clients communicate w/ you is through e-mail you should probably check your e-mail more often.
I keep my e-mail open all day. Sometimes the Dr e-mails me patient information, or other things he needs me to do. That is my job, so I feel like I should atleast check my email fairly often to ensure that I am getting things done that he needs done.
That's just my opinion though.