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WWYD regarding photography

So we got a recomendation for a photographer from this board, we have used her for a few of our daughters pictures and we decided to stop using her as she has NO personality and has no ideas during the session.

She is new to photography and building her portofolio. I really want to e-mail her and nicely say, just to let you know we are no longer going to use you because of these 2 reasons... it's not just us my gf used her and thought the same thing. DH thinks it's rude to e-mail her.

WWYD?

Re: WWYD regarding photography

  • I'm very non-confrontational and never want to knowingly hurt someone's feelings.  If it were me, I would just stop using her and not say anything, unless she contacted me and asked why we haven't been back. 

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  • If I didn't have future sessions paid then I just wouldn't go back.  If I was unsatisfied with the work and if it was not comparable to their posted work then I would either request a reshoot or ask for a reimbursment.  I always browse their portfolios and blog to view their work.  I want a good price and a good quality.
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  • I would not send an email; I would just stop using her.  If she asks, you can inform her that you just didn't click with her or you're trying out other photographers. 
  • I wouldn't write her an email. Instead write a review, if there is any place to write reviews about her. That way if she sees it she may get the message.
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  • Unless you are really upset with her work, why write that email?  No personality?  That is a very personal think ? I am sure not everyone thinks she doesn?t have a personality.  The lack of ?ideas? might be something she could work on to improve her abilities, but maybe she just doesn?t think babies need much direction.

    Not that I know a lot of photographers, but do they really expect regular business? How often can someone need a professional photographer in a year?  If you are expecting her to wonder why you never hired her again and want to confront you, it could be a long time until she realizes you probably aren?t going to use her again.

  • imageMAYA3300:
    I would not send an email; I would just stop using her.  If she asks, you can inform her that you just didn't click with her or you're trying out other photographers. 

    This. It'd be rude to email her. I'd just find a new photographer.

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  • imagepattymctatty:

    imageMAYA3300:
    I would not send an email; I would just stop using her.  If she asks, you can inform her that you just didn't click with her or you're trying out other photographers. 

    This. It'd be rude to email her. I'd just find a new photographer.

    I agree with this.  In my mind it's kind of like a hair stylist . . . you don't care for them, you just stop going.  I'm sure they wonder why at some point if you had been a regular in the past, but they have plenty of other business too.  If she ever called or emailed and asked I would just tell her we were tryingout new photographers. 

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  • I also agree that it would be rude to email her and tell her exactly why you're not going to use her again. If she's really curious, she'll ask. On top of that, if one of your issues with her is that you think she doesn't have much personality...  how would you tactfully write an email telling someone that they need a better personality? I'm fairly certain that no matter what you'd write, it wouldn't be well-received.
  • imageElizabeth81:
    I also agree that it would be rude to email her and tell her exactly why you're not going to use her again. If she's really curious, she'll ask. On top of that, if one of your issues with her is that you think she doesn't have much personality...  how would you tactfully write an email telling someone that they need a better personality? I'm fairly certain that no matter what you'd write, it wouldn't be well-received.

    This. If it were a quality issue and you felt that she were overcharging and under performing that could be approached by an email in response to your opinion of a session, but not out of the blue and uncalled for. Unfortunately she will not be able to necessarily change her personality.

    Additionally, as photographer, especially if she knows you're on facebook, she already knows you've decided to choose someone other than her. I've lost potential repeat customers before and always question what I could do better. If she's going to get better, she's doing the same.

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  • imageMrs.Leah.Maria:

    imageElizabeth81:
    I also agree that it would be rude to email her and tell her exactly why you're not going to use her again. If she's really curious, she'll ask. On top of that, if one of your issues with her is that you think she doesn't have much personality...  how would you tactfully write an email telling someone that they need a better personality? I'm fairly certain that no matter what you'd write, it wouldn't be well-received.

    This. If it were a quality issue and you felt that she were overcharging and under performing that could be approached by an email in response to your opinion of a session, but not out of the blue and uncalled for. Unfortunately she will not be able to necessarily change her personality.

    Additionally, as photographer, especially if she knows you're on facebook, she already knows you've decided to choose someone other than her. I've lost potential repeat customers before and always question what I could do better. If she's going to get better, she's doing the same.

    Leah pretty much said what I was thinking. If you're not getting what you've paid for, then by all means, let the photographer know so they can fix it! But if you just don't mesh well with the photographer and it's a personality clash, then no email necessary. If some of their mannerisms are preventing you from booking with them again, you're likely not the only one. I wouldn't go out of your way to tell them you're not using them anymore. Every photographer has a different style. For my family's photos, I use a pool of different people depending on who is available, what kind of shoot I'm going for, prices and if the kids are involved or not. You're allowed to switch it up now and then. :) 

  • Personally I would just stop using her.  I ended up doing this with a hairdresser once.  I just stopped going to her.  Afterall its a personal choice. If you feel you owe her an explanation to help her you can let her know why.
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