September 2010 Weddings
LauraT25
member
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Q about L.L. Bean
Does anyone know what their return policy is? My mom sent me two sweaters and they are both huge. One is ok as a weekend sweater, but the other is just unwearable. There was no receipt. I've never seen an L.L. Bean store (is it catalog-only?), so I don't know how to go about returning this. I know I could call but that sucks so I figured I'd check with you gals.
In case I can't return it, does anyone know how to style a shapeless green sweater vest that is two sizes too big?
Re: Q about L.L. Bean
Hatteras, North Carolina
UPDATED 11/05/10 Lots of Wedding PICS!
UPDATED 07/28/10 My Planning Bio
I have an LL Bean store like 5 mins from me, even though I know that doesn't help you much.
If you want to exchange it for a smaller size they have this option:
L.L.Bean QuickExchange?
For the fastest service, call Customer Service at 800-441-5713 to request a QuickExchange. We'll place an order for your new item right away. We'll need to charge you the purchase price, but we'll waive the shipping and handling charge for the new item. Once we receive your return, we'll credit you for the cost of the original item.
The Princess of Anything is Coming!
Had a dream I was queen.
Woke up. Still queen.
here is the link for directions--the quick exchange wouldnt work, as they would charge you but then refund your mom's card (since it was a gift that she paid for.)
http://www.llbean.com/shop/returns/index.html
they are very good about exchanges.
Blog
They have the best customer service of any business I've ever shopped from. They seriously take back anything, at any time. I just sent back a sweater that I bought in 2005 because it shrunk a ridiculous amount. DH sends back work boots at least once a year when they're worn out, and they always replace them.
And they have great online customer service too, so you can chat with someone online immediately instead of being on hold forever.