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Change of Plans
I feel really bad. DH planned our Newport weekend getaway for NYE. He was really excited about it. I was too.
My sister finally flew in yesterday. She was supposed to be here on the 26th, but got delayed b/c of the snow. She made her travel plans after he booked the hotel in Newport. We figured we'd spend all week with her, she could go out with her friends up here for NYE (or come with us & drive home or something) & we'd still stay in Newport.
Yesterday, over dinner she was telling us how she was so tight on cash that she couldn't get us a Christmas present & all her friends up here weren't around this week.
So, we cancelled our Newport plans to stay with her. Not a big deal, a little disappointing, but we'd get over it. DH told me today that the hotel still charged his credit card for one night because we didn't cancel soon enough.
I know that's their policy, but it stinks when you still have to pay for something that you're not using because of someone else.
Re: Change of Plans
I don't think she even realized what was going on when DH went to cancel. If she did, she didn't say a word. H was talking about them still charging us for the room in front of her. I suggested that we reschedule for our anniversary weekend & maybe they would waive the charge. They didn't.
She only kept applogizing for not getting us a Christmas gift.
That totally sucks about your plans! In the end I'm sure you'll be happy you spent time with your sister.
Sometimes, if you fight hard enough, they'll waive the silly charge. I would call and ask for a manager and when he/she said no, I would ask for his/her manager and keep working your way up. Even though it's their policy, they'll do anything to keep a customer happy...especially if you're rebooking!! I would throw a fit. Worse comes to worst, you can have you credit card dispute the charge with them...usually the credit card company can pull through for you.