Rhode Island Nesties
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Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
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Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Who wants to help me yell at my photographer?(long)
Hi Ladies!I am hoping I can get some advice you in regards to my wedding photographer. I am just not sure how to approach the situation anymore. We finally (after almost 12 weeks, she said we would have them 6-8 weeks after) received a email with the site that has our wedding photos on it. The photos that we got are great. She gave us 656 which is awesome. The not so awesome part is that there are ZERO pictures from cocktail hour. Like not a one. Its an hour and 20 minutes out of the day that we have no record of. We weren't there because we were doing our "formals" and she told us her second shooter ( who was her sister and this was her first wedding season wtf?) would be there to take pictures while we were off with her. There are also no pictures of the guests arriving at the wedding and getting seated (we were again told her second shooter would be taking those as well) The thing that bugs me the most about this is that when I and Mike spoke with her we specifically told her wanted to make sure someone was shooting those things since we wouldnt be there to see them. In our 656 we have multiple pictures of the same thing, like our BM and his GF, like 8 pictures of them posing, seriously what the he*l. There are 15 of Mikes nephews playing (umm great but why?)I emailed her about the missing photos from cocktail hour and she told me she would look to see if she missed a card or something and that is all she said. This was a week ago. I need to email her back but have no idea what to say. We still haven't written her the check for the last $1000 we owe her and quite honestly I don't want to.( Us holding onto the last $1000 was something she told us to do until we got proofs)We chose a $4000 package mainly because it included the second shooter for the day and we aren't seeing any of the pics the shooter should have taken.And what the heck was that person doing during cocktail hour????? So what in the heck do I say to this lady? At this point we want our disc but we want to know why we aren't getting what we paid for. If you have made it this far thank you. Sorry its so long. I am just at a loss of what to say to her in my next email and Mike is no freaking help.
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Re: Who wants to help me yell at my photographer?(long)
I had a similar situation at my wedding. Our photographer (we only had one, no assistant) only got two pictures of our guests seated at their tables... and not even all the guests at those two tables. They got 1/2 of a group of our friends at one table, and 1/2 of my ILs' table (fortunately got my FIL in that photo). Completely missed my ENTIRE extended family, and not a single shot at the reception of my mother or stepfather, and no shots of Brian's coworkers or other non-wedding-party friends/family. We only had 8 tables of guests... how hard would it have been to go around at dinner and snap one photo of each table? There were other key photos that were missed, and our photographer asked if we could fake our last dance for him so he could leave early.... umm, yeah. Classy.
I voiced my disappointment with the photos, since these were photos I had specifically asked for and those memories are just that now, memories... no photos to memorialize them. The owner of the photography studio gave us a discount on the price of our package, as well as a couple of freebies (additional pages in our album, and 8x10s as gifts to our parents, and I think upgraded the size of our wedding portrait) to make up for the error of his photographer.
I wish you luck. As for your situation, I'd say something to the effect of:
"Our proofs are missing photos from the cocktail hour, which we had specifically asked for. These photos were why we wanted the $4000 package with the photography assistant. We didn't want to miss these moments from our wedding. That being said, we did not get what we agreed to. We find it hard to pay the full contract price when we are missing an hour's worth of photos from our wedding day. Is there anything you can offer us, either a discount or perhaps additional prints, as a way to make things right? It won't bring back those lost photo opportunities, but it would ease our minds."
I would say exactly this. If you don't want to get your pictures from them (reprints) then I would say that they need to refund your money to the equivalent of the package with just one photographer.
Thanks for the advice ladies! I actually got an email from her not long after I posted this and the response was less than satisfactory. I think I might just have to be a big girl and tell her how I feel.
Thanks again!