October 2010 Weddings
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Customer Service Annoyance: Cell Phones

I thought I would vent here, as this is happening more and more and hope that no one here does it...


...Please please please do not talk on your cell phone when I'm trying to help you with something. It's very rude to not give someone the time of day because your friend had to find out what you got at the mall. You need to say, "Let me call you back in a few minutes." Then tell me what you need. Do not assume that I know what you want, or point at what you want. Talk to me like a human being.

I've gone back and forth between talking really loudly to these people, to simply ignoring them altogether...whichever mood I'm in.

Okay, vent over. I'm sure some other ladies can agree with me :)
BabyFruit Ticker

Re: Customer Service Annoyance: Cell Phones

  • I work at a dry cleaner and must say that I AGREE 100% they come in to get there stuff and act like I'm putting them out that i don't know there phone number and they have to tell who ever they have been blabbing on there phone with in my 5min parking spot for the last 20 min, to give me there number..they get Like "OH Hang on I'm the cleaner and they NEED something..."  so just to piss them off i act like i didn't get it..and ask again...and then just for the shits and giggles of it I'll do it again, but throw in the "oooh Sorry....I need that number just one more time..." in my mind Hey there coming in there to get service, i'm not coming to them least they can do is hang up....no one has any manners any more...some times i just let them stand there at the counter like i don't see them...till they hang up.
    imageAnniversary
  • I agree too. 100% annoying. I always tell people I will call them back or two wait a few mins while I finish. It is my biggest pet peeve ever!!!

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  • I can only imagine how annoying this is.  I also put my phone down when i check out for this very reason
  • This has happened me twice, but I was actually the customer on the phone :/ 

    Once at the dry cleaners, and once at the bookstore (!!)  I felt like such an idiot when I "came to" and realized what I was doing.  I just got so stuck in the conversation, but trying to finish my errands, but then having a mini panic attack when I realized what I was doing/just done.

     I damn near walked back in to the dry cleaners to apologize, I felt so terrible. 

     I hung up my phone immediately in the bookstore and ran out of there so fast, head down, trying not to look at anyone in the eyes.   so embarrassed. 


    image
  • imageEmDizzle:

    This has happened me twice, but I was actually the customer on the phone :/ 

    Once at the dry cleaners, and once at the bookstore (!!)  I felt like such an idiot when I "came to" and realized what I was doing.  I just got so stuck in the conversation, but trying to finish my errands, but then having a mini panic attack when I realized what I was doing/just done.

     I damn near walked back in to the dry cleaners to apologize, I felt so terrible. 

     I hung up my phone immediately in the bookstore and ran out of there so fast, head down, trying not to look at anyone in the eyes.   so embarrassed. 




    lol I understand getting sucked into the conversation, and I can usually sense the difference. A vast majority of the time, it's random nonsense.

    At least you realized it, though :)
    BabyFruit Ticker
  • I used to work as a cashier and I hated when people would talk on their phone while I was checking them out.  I try not to do it now because I know how awful it is to do that.  I also have that pet peeve when going out with friends or even my husband.  If I am with you and spending time with you then do not pick up your cell to talk to other people...even texts.  That is so frustrating!

    Baby Birthday Ticker Ticker
  • So guilty of doing this. I try to use the "self-checkout" when I am on my phone or get off the phone but sometimes it is hard to cut off or tell the person on the other line that you will call them back (especially my mom or grandma).

    Sorry all you wonderful customer service ladies out there!

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  • When I was working as a merchandiser (stocking shelves and what not) if a customer tried that I just walked away. Bitchy of me right? But frankly they can't NEED the product bad enough if all they do is point and carry on about how "Jenny is so totally not cuter than her"

    Just from retail experience I put my phone down while I check out. And if I'm on the phone while at a store I'll wait till I'm off it before I bother an employee for something.  

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  • One more of many arguments for home-based self employment! (DISCLAIMER:  I realize it's not for everyone, and I'm by no means criticizing anyone for working outside the home.)

    When I was working in face-to-face customer service, I found that looking over the rude person's head and serving the customer behind them seemed to be pretty effective at curing the "I'm so important that I can't stop talking on my phone" syndrome.

  • Ugh. I used to sell cell phones. And lack of etiquette is my biggest pet peeve. I often find something else to do if someone won't put down the phone for a few seconds.

    Side note:  I even had our minister ask that all phones be silenced or turned off at the wedding. He thought I was joking when I asked.

  • IF I cant hang up when I check out...ie mother, or something else that im multitasking with....i ALWAYS make sure that the person in front of me is top priority....I can see both sides and I try to remember all the time.
    Ashley & Jeremy 10/10/10

    Getting fit for IVF! :) (add another 20lbs and you have my total weight lost! :) )

    11440622
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