Austin Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

Time Warner Vent

Ugh!!! Time Warner pisses me off almost daily.  Aside from being expensive, our stupid DVR messes up ALL.THE.TIME. DH and I have a show that we set to record every day.  We just like to come home and unwind while catching up on reruns.  Yesterday, (not the first time) the show recorded with no sound.  Everything else had sound except that one show.  So, I try to get them to fix it.  They try to send updates but that doesn't work.  Ugh, okay fine but I'm still mad that I can't watch the show.  FF to today, I check to see if it works, the first episode only recorded for 45 mins (it's an hour) and the second episode just recorded for 1 second.  

We already requested a new box in the past and they wouldn't give us one.  Now, they're coming out to "service" it tomorrow afternoon.  Their first offer was to come between 8 am and 9 pm.  Seriously!!! People have to work.

Okay, vent over. 

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Re: Time Warner Vent

  • We used to have the same problem where it would only record a couple minutes of a show and then stop. They changed out our box, and still the same thing. It mostly only happened with certain channels, too. We switched to DirecTv  when we moved and are sooo much happier. We've had it now for about a year and a half.  Unfortunately, we still have to use TW for internet, but it's against protest. They are awful.

    PS: if you get interested in switching, let me know! DirecTv does a refer-a-friend discount, and both the new and referring people get the discount.

    We have so much time, and so little to do! Strike that, reverse it.
    My Bio (wedding pics added 7/6)
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  • I'll talk to DH and let you know.  Thanks!
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  • I was so happy to kick twc to the curb when we moved.

    We now have u-verse and the world is right again.   

  • We used to get a similar situation. It would record all shows without sound. We would just take our box into them and they'd give us a new one. I don't understand why they are saying you can't have another box. Have you tried taking it back?
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  • I hate Time Warner too! We don't have cable with them but we do have their digital home phone service. Every single month for the past few months I get the bill and there are extra long distance charges on it, though we're not supposed to be charged for long distance (we have the unlimited nationwide blah blah). So every month I spend at least half an hour on the phone trying to get them to take the charges off. I have spoken to managers and filed formal complaints and those charges still show up on our bill. It drives me crazy!
  • You guys are making me nervous! We got TWC when we moved here a few months ago, but thankfully haven't had any issues (yet!).

    For those of you that have satellite - do you have problems with it cutting out during storms? We had Dish Network when I was a kid, and it would go out often.

  • Zippity, it's gotten a lot better. We lose signal very infrequently, probably only 3 times so far in the year and a half we've had it. We had a lot more problems than that with Time Warner.
    We have so much time, and so little to do! Strike that, reverse it.
    My Bio (wedding pics added 7/6)
    My 101
    Lilypie First Birthday tickers
  • image**ZippityDoDa**:

    You guys are making me nervous! We got TWC when we moved here a few months ago, but thankfully haven't had any issues (yet!).

    For those of you that have satellite - do you have problems with it cutting out during storms? We had Dish Network when I was a kid, and it would go out often.

    FTR- there have been quite a few posts about cable providers and TWC usually fares pretty well.  ;)  We've had them for 7+ years with very little problem.

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