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Anyone worked for Big Brothers Big Sisters? (not volunteer)

The one in my area is hiring.  The link to the job opportunities on their website isn't working, so I plan to call on Monday to see which positions are open.  I was just curious if anyone on here has had experience working as a case manager or match support specialist.  I have some questions.

I moved in June and it's been very difficult finding a job since not many people/places are hiring here, and I haven't completed a master's yet.  Any tips would be greatly appreciated!   

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Re: Anyone worked for Big Brothers Big Sisters? (not volunteer)

  • I didn't work for them, but I was a volunteer for 5 years, had two friends who worked there (one as match support specialist), and I interviewed for a job there. I was also big sis of the year once.

    I live in a LCOL area (midwestern city) but the pay was abysmal even by our standards. The friend who was a match support specialist made $23,000, and another in a slightly higher level job made $25,000. I interviewed for a job that paid $28,000 and required a Master's degree.

    They hire lots of new college grads, who stay for a year or two and then leave for better jobs. So there's tons of turnover. The director was BSC and made six figures, yet she didn't seem to work very hard.

    I don't know what your area is like, but this BBBS dealt mostly with very poor, urban, African-American students. It's difficult to get the parents and kids to show up and answer phone calls for "check-ins", as they have such unstable lives. I did some of my years as a school-based volunteer, where we met with the kids in their school as part of their after-school program. Our match support specialist came every week, and thus got to interact with the kids a lot. The kids, despite their situations, were always a joy to be around.

     

    I hope this helped a little.

  • I used to. I'll PM you my email address if you have any specific questions. Please email me because I don't check my PMs very much :)
  • imagegeekette2010:

    I live in a LCOL area (midwestern city) but the pay was abysmal even by our standards. The friend who was a match support specialist made $23,000, and another in a slightly higher level job made $25,000. I interviewed for a job that paid $28,000 and required a Master's degree.

    Wow...oh my, I wasn't expecting the pay to be that low!  I live in a LCOL area also, but I definitely made more at my last job.  However, I've been searching for jobs in this area for months now with no luck, so I'm willing to take whatever comes along at this point.  Thank you so much for all of the info!  It was very helpful.

    Blessed55, I'm not sure if you remember me, but I actually paged you on MM and sent you a PM awhile back from my old screen name.  You had mentioned on MM that you worked for BBBS and I had some questions, but at the time they weren't hiring in my area.  I was mainly just curious about the requirements to get a job there, what the hours were like, and how the pay is (now I know how low it is!  Lol).  Or if you have any idea of what they're looking for or tips to get my resume noticed then that would great too.    

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  • :( Sorry I never responded. I kept meaning to and now your post doesn't show up in my PMs.

    I made $13/hour part time, so I thought that was pretty good for a part time job, but I have no clue how much full time people made. I'm guessing around 30k-35k and I was in a MCOL. 

    I only had my bachelors degree and so did all of the people that didn't work in management. My degree is in psychology.

    Basically what I would do, go to home visits, interview kids and their parents, then write up a report assessing them and if they would be a good kid/family for the program. After that it would go in a file to try to match them up with a volunteer. The full time person also did interviews with the volunteers. 

    Then, once a match was found based on who we thought would work well together I would do the 1st meetings with the kid and the volunteer. 

    So my hours were pretty flexible. I would just set up appointments in th evening to do the interviews based on the families availability. Then, I would mostly write the reports at home since I was part-time. I wasn't in the office a lot, but would go in a couple times/week. The full time person had pretty typical 9-5 hours, but sometimes would have to do interviews in the evening for families if I couldn't do them. 

    As far as the interview, I don't really remember it, but it was pretty laid back...typical interview questions. Everyone was really nice at our office. 

    I don't know all the details of the match support specialist, but I know they had to call each match at least 1x/month and keep updated records of everything going on. They also had the volunteers calling them if they had any problems. I think they also worked more with the school based program than the case managers as I never did the school stuff since I was only part time. 

    I think every office is a little different though, so the set up could be different. I hope that helps!

    ETA: When I left there were TONS of resumes for my position. It was right when the economy was getting bad. I'm not really sure specifics of what they were looking for but if you have a social work or psych degree and have some experience in the field, that would be helpful. Other than that, I'm not exactly sure what would get you past the screening process as I wasn't involved in hiring the person that took over my position. 

  • That's okay!  I understand.  :)  I know how crazy the Nest can get with eating posts, and I've had issues with the PM before also.  Like I said, the BBBS in my area wasn't even hiring until recently anyway.  But your post on MM awhile back was actually what struck my interest to check them out because I have a BA in psychology.  Without coming across your post, I probably never would've thought to apply there.  So thank you!

    And thanks for all of the great info!  I really appreciate it.  This gives me a better idea of what to expect in the position, especially since their website is down right now so I can't see job descriptions and such.  Hopefully I can get a hold of the office on Monday to see what's available and where exactly to send my resume.   

      

     

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