I am trying to buy tickets to go visit my sister in Alaska so I have been saving money. Well I had enough in my account to cover the airfare, hotel (doing park and fly), my car payment and then enough to have a cushion for the next week or two. I checked my bank account balance and it is $300 less than it should have been and I noticed that I got charged three times for my electric payment that I made. I am so not happy! So I am on hold right now waiting for a customer service representative and it said they are experiencing a higher than usual call volume. I am wondering if this happened to quite a few people. Hopefully they fix the mistake soon! If they do not credit my account soon I will have to wait another week before buying my plane ticket to Alaska. UGH!
Re: Ugh....really?
Thanks ladies
) I woke up this morning and found out that they charged me again making it a total of 4 times I have been charged! I was not happy! I finally got through to someone and they took care of it and refunded my money immediately
) She was super nice and apologetic about it so that was good. Now I can get my ticket!