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Duke Energy bill through the roof

I'm so confused with our Duke Energy usage.  We have no gas--just electric. 

Yes, it was cold during February, but to put it in perspective, our heat is set at 64 degrees and we are FREEZING in our house, plus I would say probably 7 or 8 evenings in February we had our wood burning stove heating the house.  I haven't done more laundry than usual and I almost always wash our clothes on cold.

We got our January bill and it was $220.  We got our February bill and it's $322.

Why does it keep going up so SHOCKINGLY much?

I looked through the bill and there are these things called "riders" that seem to be going up the most.  Our rider in January was $75 and our rider in February was $120.

Am I crazy?  I am going to call Duke today and try to have them explain it to me, but I feel like our bill is way bigger than it should be.

 

Re: Duke Energy bill through the roof

  • Did u check to see if this was an actual reading or and estimated reading?  I know they estimate sometimes and its always waaaaaaaaaaay more than we use.  But when the come do the actual reading they usually wind up crediting us the difference! 
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  • We used to have the same problem.  We used to keep our house even colder than yours (58 degrees!) b/c we have a giant house and granted yes, it can take awhile to heat up.  We decided to bite the bullet and have insulation put in (just on outside walls) and I can't even begin to tell you what a difference that made.  We have seen our gas & electric bills continually go down since then and we are now able to keep our house at a very comfy 68 degrees.

    Last month our bill went down surprisingly, even though we raised our heat.  We've since raised it about 4 more degrees this month so I'm hoping that it won't affect our bill too much.  Now that we have the insulation, it stays consistent w/ the temperatures, we don't have to run a space heater anymore, etc. so all of those things helped a lot.

    Also check to make sure that they aren't estimating your charges; we had that happen a few times (and we have no idea why b/c our meters are radioed in on the outside of our house; Duke had no explanation why they did it) and it def made our bill go up a lot.  My parents have a wood burning stove and what they do is use that when they are home (evenings & weekends) to heat the 1st floor.  During the day & night they keep their furnace set around 62 so it doesn't kick on too often.  Maybe that would help?  Using the wood stove?

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  • Definitely call, that seems like a huge jump.
  • Unfortunately it can jump that much in February b/c it's usually such a cold, awful month, plus electric heat is expensive.  Same for July or August-those months are the hottest of summer so they're usually high bills too.  Sorry.
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  • That happened to us last month - our bill jumped up over $100. We called and had them come out and re-read our meter and the next month, our bill went DOWN $100 so I'm guessing there was some error on their part. I hate Duke Energy sometimes - they have all these fees that don't make any sense. It def doesn't hurt to call (and complain) once in a while. GL!
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  • I am in a condo...electric only. I got on even billing immediately after my first 2 bills! Outrageous!! So many people complain about even billing being a scam or paying too much. But for me, it's best to know the exact dollar amount it will be every month. I have them re-evaluate my useage every 3 months and they adjust my payment accordingly. The most difference it's been is $11 on even billing. Being the accountant I am, I evaluated my actual useage $ to my even billing $. For 2010, I overpaid $4.55 which sits on my account as a credit. I don't think that's bad at all and I love knowing and predicting what my bill will be each month!!
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