On another note, we will not use this company again for appliance repair:
http://www.deltaappliances.net/
The technician came to look at the washer Monday and said that he would need to get a part for it. Having done some research online, I knew the part was specific to our washer (no "generics" available) and expected that. We had an appointment set up for Tuesday. No show. Finally, we received a call that they couldn't make it Tuesday and could they come Wed.at 11 am? I argued with the guy that we were supposed to have it fixed Tuesday. He said that they "couldn't get any overtime." Finally, I agreed to a Wed. appt. b/c DH was going to be working from home in the morning.
Wed. rolls around. They call at 10:30 saying they will be at the house "in a few minutes." I spoke to DH at 11:45, and they had not made it. They showed up just before noon. It took about 2 hours for the repair.
The repair itself was fine, and the prices were fair. The customer service was really lacking. I did NOT like that they canceled one appointment.
Re: We will not use them again....