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How To Answer This Interview Question: Tell me about a time you have had a conflict with a superviso
Hey Ladies,
Lurker coming out. I have an out of state interview tomorrow and will be meeting with three different managers for an hour each. I've been trying to prep by reading common interview questions, but I really have no idea how to answer this one: Tell me about a time you've had a conflict with a supervisor. Where is the middle ground? I don't want to seem like a pushover or say anything that might make me look bad, but I also don't want to seem disrespectful or badmouth a previous employer. Any thoughts?
Re: How To Answer This Interview Question: Tell me about a time you have had a conflict with a superviso
I can't tell you what your answer should be, but mine would go something like this:
"My former manager at BigBad Bank, whom I loved and learned a lot from, decided to retire after many years of service. This left a void in our office, but we were happy to learn that a gentleman had been hired internally and he was known for getting things done. The issues that arose between us were subtle, but I had difficulty communicating with him and asking him for feedback. He had never been a manager before and his method for getting results was literally, "Just do what I say and don't ask questions." For me, as someone who had been in the business for over ten years and had aspirations to move up in the institution, my understanding of the way things work was vital to my career growth and future management potential. My inquiries were brushed off and he seemed to not be concerned with my (or other team members') professional development. Ultimately, I talked it over with him and told him what I was hoping for, and we decided to have half hour meetings once a week to discuss objectives and strategies. This helped us both immensely, and he honestly didn't have the background to realize that we expected this of him, so he didn't think anything of it as long as the revenue stream was good."
I would just try to focus on the positive side of the conflict and its friendly resolution. HTH!
If I had to answer this question, it would be about how we collaborated and disagreed on options-think of instances where you have been on near-equal footing, where you're in more of an advisory role to management instead of adversarial. Focus on how you tried to use persuasive communications, empirical evidence, and the like to get his/her buy-in on something like a more efficient process. And then describe how the situation was resolved; hopefully with either you winning him/her over, or backing down at the right moment through compromise.