November 2010 Weddings
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wedding vendor drama... after the wedding

Our videographer has gone AWOL is seems. Originally he said he would get me the raw footage (nothing edited yet) right before Christmas - that came and I didn't hear from here, so then it became for New Years - again nothing.

I emailed him end of January and he said he was very behind yadda yadda but he already started working on it, etc. He said since he took another FT job he was offering us to get the raw footage from him to take elsewhere for editing and we pay him nothing more then the deposit we already paid ($200). I asked if he would be able to recommend anyone to edit. I never heard back. So last month we emailed him again saying to send the raw footage and gave our new address to send it. We never heard back. We emailed again to ask if he could at least confirm he got the email to send the footage... still nothing.

Now that last email we sent was over a month ago. H's brother is a lawyer and is drafting a letter to send the videographer via certified mail and see where to go from there. 

I mean seriously, he made it clear in his email he would rather just send us the raw footage then work on our video so he can get on with his other job (he no longer does weddings any more at all - we were in last on 11/6). And I have been nothing but polite and understanding in any communication we have had - even on the wedding day when his second shooter and assistant didn't show up. This is so annoying, I just want my video! :-/

336a Baby Birthday Ticker Ticker

Re: wedding vendor drama... after the wedding

  • Oh man - thats super frustrating.  At this point, I would ask for the footage and a refund of the deposit - his behavior is unacceptable.  I really hope you're able to at least get the footage - I'm sorry you're having to go through this!

     BTW - How's your little avocado baby? :)

    EDIT:  I just saw in the Rant/Rave post that you find out the sex on Monday - So exciting!  Please come back and share with us :)

  • That totally sucks! We also had vendor drama with our DJ that didn't show up. We've had to just cut our losses, as we still haven't heard anything from the certified letter we sent in January. I can't imagine not having access to our wedding video though - that must be incredibly frustrating!
  • Ugh... sounds like he is slacking off on his final project. Really don't like it when people mentally "move on" before completing a job. THank goodness your bil is a lawyer. Hopefully, the letter will set him straight. It's great to have lawyer's in the family. :) (Speaking as one who has been very thankful for her dad's legal services!) :)
  • I really hope we get the raw footage at least. We asked for it officially about a month and a half ago to relieve him of any further obligation. And it really is great having a lawyer in the family!

    You bet I will share the sex of this little baby once I know! Things are going really well and I am pretty sure I felt it kick this morning for the first time!!!!! It was AMAZING!!! Little 'flicks' on the inside while I was still laying in bed thing morning, can't wait to feel it more often :)

    336a Baby Birthday Ticker Ticker
  • We are kind of in the same boat as you!  Right before our wedding on 11/26 we started hearing about brides that got married in the previous months having a difficult time getting their videos or hearing from him.  It was too close to the wedding that we felt there was nothing we could do so we just hoped for the best.  He showed up on time the day of the wedding (although he didn't have a 2nd shooter as contracted--just a 2nd stationary camera for the ceremony).  He was great that day and promised he would "take care of us".  Well we finally got the long form video in February.  It wasn't the best but we were grateful to get SOMETHING.  However, we had contracted for copies on Blu Ray as well as the raw footage (my brother is an editor in LA so at the time of contract, I thought it would be "fun" to get the raw footage so he could "play around" with it).  He still hasn't sent us our highlight video that he said he was going to include on the Blu Rays.  So another month has passed.  I emailed him and have heard nothing.  I just heard from another Knottie that after he completes the few contracts in 2011 that he is done but I just want the rest of what we contracted and what we paid for.  I'm sorry you're going through this too.  It's just so frustrating!! 
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