D.C. Area Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Verizon !!!
Every time I try to pay my bill on line lately I can't get access to my account.
Ever since "upgrading" our Fios package last August our bill has been wrong every.single.month and I have to call them.
FUVERIZON!
Wife, Musician, Fed, WW-er, and Mom of three little kids - not necessarily in that order.
Re: Verizon !!!
Oh, man, I feel for you. We've had issues with Verizon since last summer when we tried to change the bill from H's name to mine so we could take advantage of a discount through my work.
I think I've spend at least 3 full days on the phone with them since then trying to sort it out. Every time we think we got it fixed, instead it gets worse.
The latest step was that they, for some reason, started billing our DSL service to the old billing account. And, since that account is closed, it's set up to suppress bills. So, they sent us to a collections agency since we weren't paying the bills we weren't receiving.
ETA: Try calling Verizon Executive Customer Advocacy so you don't have to go through all the prompts - 1-800-483-7988, option 3. An actual human being will answer the phone.
I have not had to deal with Verizon in a long time, but I recently thought of trying FIOS. Then I remembered how horrible they were to deal with, so I'm just sticking with Cox.
I feel your pain.
Scout
Chocolate Blog!
I agree with schydukes. We have comcast and every month I have to call them to get them to reset my password because it always tells me it's invalid. I stopped receiving e-bills from them because it got to be such a hassle to check my bill online (which was never the same amount from month to month).
So annoying.
We make the rockin' world go 'round.
Thanks for that number in pp. I think I will try that next. My dad is encouraging me to flood them with letters and documentation - I don't have time for that! I spend at least an hour on the phone once a month correcting the bill and of course I have not kept great notes to give people a play by play documentation.
All I know is that every.single.time I get a bill, it's a different amount. And it's usually something where I have to call them and have them knock the price down. The amount varies by as much as $20.
Yes I have Fios.