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Need your opinions...

We ordered a dresser for the baby's room last week and it came in. We were putting it together this afternoon, and when we went to get the top, we noticed that it was cracked. It's cracked underneath and doesn't go all the way through, but it looks a little bowed on that side (the right). I called the company, but they closed at 5. If they can send me a new top piece that would be great. My other option is to return the whole thing which would mean we'd have to take apart the dresser (which teaches me to look at everything before putting it together) and the box is destroyed so I don't know how we would do it.

So, if the company won't replace the top, what would you do? Return it? Keep it? I feel like since it doesn't go all the way through it should be fine. But, I'm putting my kid on it, ya know? Help!

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Re: Need your opinions...

  • If for some reason the company wont replace the top you could always order a new one and when the new one comes in swap the top out of the new box yourself and return the dresser thats still in the box so you dont have to take anything apart that way.
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  • imagerber9595:
    If for some reason the company wont replace the top you could always order a new one and when the new one comes in swap the top out of the new box yourself and return the dresser thats still in the box so you dont have to take anything apart that way.

    There needs to be a like button on the nest because I would have liked this. Great idea!

  • I had to do something similar when we bought Domenics.  DH destroyed the box and we had the whole thing put together.  I made him take it all apart, and he taped the box back together again, and we returned it.  I like the other idea of ordering a new one, and then swapping out the one piece and then returning the one in the new box though.  Seems like a ton less work!! 
  • The company called me back when I was at the doctors office, and they are replacing the whole top piece. I just have to get them all the info when I get home. YAY!

    Just wonder how long it'll take to get to me.. Oh well, at least it's free! ;)

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