September 2010 Weddings
LauraT25
member
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Need your opinions.
If you buy something online from an individual (in this case, Etsy) and they ship it but you never receive it, do you think they are obligated to replace it?
I know that things get lost in the mail, but if the person can't prove that they sent it, I feel like they should send a new one. Additionally, I feel that this is one of the risks of using an unreliable shipping method.
However, I feel like kind of a biitch asking...if the seller doesn't offer to send another one, I don't know what I should say.
Re: Need your opinions.
On eBay, if our buyer says they never got it, we do ship another one. BUT, our shirts are dirt cheap, so it's not a big deal to send another. Was this a big ticket item?
Also, we send USPS with delivery confimation, so we can track it. Not as reliable tracking as UPS or FedEx, but still..
It's cheap, a card. I'm bummed because I bought it for a bridal shower and now I won't get it in time. So I'd rather get a refund than a replacement, actually, but I would leave the ball in her court on that one.
I think delivery confirmation/tracking with UPS counts as reliable. She MAY have done that, she hasn't gotten back to me yet (if so, I don't know how I would proceed if she has proof that it was delivered...probably drop it).
I have had a couple mishaps over the years on etsy with bows and tutus and such and they are really good about sending me new things or giving credit. I think the 2 times that has happened they didn't have tracking the other times they have used tracking.