I am not a regular poster here but I am looking for some advice and thought maybe you could help me! I work as a trainer in a call center and here's what I need some help with.
I have 2 weeks left in my work assignment in the Philippines and today I was offered to extend for another 4 weeks. Talking to DH has been no help since he stands behind me 100% no matter what decision I make.
I am having a really hard time making a decision but I have to give an answer when I get in tomorrow.
Here's why I can't make up my mind: I am a trainer and training is completed, I have been providing support and mini-training sessions to the agents to ensure they are fully capable of doing this on their own (this is not unusual).
Their numbers are not that great in respect to sales and other metrics, actually they are performing at 25% of what they should be and of what they are capable of doing.
I have provided them with the tools and the knowledge to excel at this job but they just aren't applying themselves. I have done everything I possibly can besides doing their jobs for them.
I understand that being here
would be beneficial to them in the sense that I can still help them out
but at this point I am not sure that it's going to make a difference. I
feel like they are wasting my time, I am both physically and emotionally
exhausted and the extra stress is getting to me. I know that when I go
home, regardless of when, I am being transferred back to my original
program to continue there as I am basically on "loan" to the program I'm
with now.
Re: LONG but I need advise!
74 books read in 2011
Benefits of staying - I have my weekends to myself to travel and see what there is all over the Philippines but realistically I am too exhausted by the end of the week to do anything.
Bonus - my living expenses are paid for, I get free housing and a daily allowance that can be used to cover food and laundry. Other than that there is no pay difference.
Hey,
I was in a job for a long time that stressed me out. I am finally learning (and still learning) that I COME FIRST. Yes, it's nice to be the person that wants and does help everyone one out but at the same time it's wearing out you and who you are.
In the end, it's the company and the people you are training that will have to survive if you are not there. It's great that you have been there to give them a helping hand, but a helping hand can only do so much.
At some point you won't be there to hold them up, they'll have to stand on their own two feet and the people you are training, well, if they don't get their act together then they will either learn very quickly once your gone, or they won't be there for much longer.
A little stress is good for us. A lot of stress is not. It's not good for our health, our bodies, our relationships, nothing. Take care of yourself and what you need first.
It's sounds like you and I are a bit a like. For me, I would be struggling with this decision too for the same reasons and it's easier for me to say what I'm saying since I'm on the outside looking in.
Hopefully, this made sense. I am completely speaking out of compassion for you. It's not in frustration or anger, but in sincere care. (Just in case anything I said came out strong)
Good luck with the decision making!