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Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
What are your expectations for hospital volunteers? If you go into a patient's room and ask them to do something (in this case, chatting with a patient), can they tell you 'hang on, I'm busy"? Can they come into the nurses lounge and hang out? If you tell them to do something, can they just say 'no, that's not my job?" (assuming the things you ask are within the scope of what volunteers normally do) If the volunteer says/does these things, what would you do? What is the expected behavior of a volunteer?


Love to scrapbook!
Re: Question for nurses
I'd say no too. In any hospital I've worked in, that's housekeeping's job. What's next, drawing blood? Scrubbing in for surgery? Delivering the bad news to a family that their relative just died?
Why shouldn't they be able to tell you they're busy if they are indeed busy?
Get with the head of the volunteer program. They should be able to lay out what the volunteers can and can't do. There may be liability reasons for why certain things can only be done by employees of the hospital.
As long as they don't get in my way, I don't care what they do. Technically I'm responsible for everything on the patient anyways. If they say no, then OK. I'd rather that than have them say "Yes, I'll take care of that," and then not.
However, if a volunteer is consistently not doing anything, I'd email the coordinator.