Northern California Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

need ww help

i re-joined ww last night w/ the monthly pass and now i'm wondering why i did. 

i was told i could log on to the e-tools using my old user id, but when i do that i don't have e-tools.  if i go to log on using the temporary user id and password they gave me, it wants me to choose a new user name.  did anyone else have this problem?  i'm afraid if i choose a new user id then i'll lose everything that's stored there... all the recipes i did in the recipe builder and so on, and that's so fricking tedious.  also, my stupid meeting leader told me they don't use the points slide anymore.  fine... but how the fvck do you figure out the points if you can't use the e-tools?  i called customer service and the woman told me the wrong thing.  i call back two minutes later and they're CLOSED.  i am so frustrated i want to eat a brownie, kick my computer, and demand an effing refund.

great blasket island, co. kerry, ireland june 2011

Re: need ww help

  • There is a points calculator on line. Since they went to the points plus program I think they ask for fat, carbs, protein, and fiber. Then it calculates. A lot of stuff is already programmed into the search function so you don't need to calculate everything.

     I don't know about the login thing, and I have no clue what e-tools are. G/L!

  • I didn't have a problem with the log in, but like Tory said, they've changed to Points Plus and all my saved food and recipes were no longer right anyways.  Any time I tried to put them in my daily food, it would want me to re-enter the recipe or food so that it could re-calculate using their new system.  It was a pain.
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  • anneganneg member
    Ancient Membership

    imagemaryh01:
    I didn't have a problem with the log in, but like Tory said, they've changed to Points Plus and all my saved food and recipes were no longer right anyways.  Any time I tried to put them in my daily food, it would want me to re-enter the recipe or food so that it could re-calculate using their new system.  It was a pain.

    you'd think they could find a way to have their system do it all... you know, since they write the code?  fvckers. 

    great blasket island, co. kerry, ireland june 2011
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