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Communication in the office

I work at a school site in which there are three mental health staff (me being one of them) and two school district employees (a teacher and a teacher's aide/paraprofessional) in one classroom. Lately there has been a lot of what I call immature behavior in that if person A does something "wrong" (or that person B doesn't understand), person B will go to person C and tattle instead of going to person A and asking about it. Since we're in two disciplines (mental health and education), most often (but not always) person A will be in one field and persons B and C will be in the other.

I want this to stop. I feel that it's hurtful, mean, cruel and pointless, and I want to bring it up in the next staff meeting. I have my boss' permission and authorization to do this, but I'm wondering about the method. 

Can any of you share your thoughts on this matter? Particularly if you're in mental health, I'd love it, but also if you're in education or any other field wherein teamwork is necessary. Thanks.

Re: Communication in the office

  • Are you person A, B, or C?

    ETA: I wouldn't bring it up in a staff meeting. If you're person A, I'd meet with person B and tell him/her that you understand there's an issue, and you'd like him/her to discuss it with you instead of going to person C. If you're person C, the next time person B comes to you, tell him/her to talk to person A.

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  • I've been person A, but it's not a constant state of being. It's usually situational, not consistent. But it's not a healthy way of working, IMO and I want to address it as a part of our workplace culture, not about a specific event.
  • I just think it's easier to address the culture one on one than an announcement at a meeting where people feel put on the spot.

    But good luck to you.

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  • TeamCTeamC member
    You don't mention, but I'm guessing that B&C are in the "other" field?  If so, this should be easy.  Just sit B down and explain your roles and responsibilities, and when B should worry about what you are doing.  If that doesn't work, I'd do it again with a common manager present to make sure it's sinking in.  Good luck!
  • If you work in mental health then you of all people should know that you cannot change anyone's actions, you can only change your reactions

    So you are person A?  Next time you hear about gossip targeted towards you,  tell the messenger,C, "Oh, I do appreciate your concern.  But you know how easily misunderstandings happen. In fact, if someone mentions to you a concern about my performance I would love to hear it from them directly so that we can remedy the situation as soon as possible.  I appreciate you letting them know that."

    And to the person who allegedly said something about your performance, "B, it came to my attention that there may be some concerns over how I handled project X.  Would you know anything about this?"  And since they will likely say no, "No?  Oh, ok great.  Well if something does come up about my work I do hope you'll come to me directly so that we can quickly find a solution.  Does that sound reasonable?"

    Bringing this up in the meeting will be 100% unproductive, sorry to say.  Do your work, ignore the gossip, and above all, be a role model for professional behavior and an effective team player.  That means open, honest and direct communication.  Keep team meetings for reporting out on work.  Personality conflicts should be handled on the individual level. 

     

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