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Critique my resume please!

Background: I just graduated from college with a bachelors degree in Health Information Management. I already work in the industry as a medical biller in a small physician office. I want to advance to hospital or a large physician group and do more of what I learned in school as oppose to my experience as a biller (feels that the experience is a plus).  I would love for interested people to help in reviewing this resume and let me know if I am portraying my interest to the pontential employers in the right manner. TIA

I also want to say that my resume is two pages and I really don't know how to cut it down because I want to showcase my projects and pratical experiences. Please advise!

 

Profile

?         Highly motivated, conscientious, and result oriented professional with proven records of excellent performance at work, school and professional practice experience sites. 

?         Record of success in developing a new follow-up/collection process of medical claims that resulted in 80% increase in revenue.

?         Strong analytical, communication, leadership and interpersonal skills.

?         Extensive experience in all aspects of physician coding and billing operations, and moderate experience in hospital billing.

?         Remarkable skills to undertake and solve any medical coding and billing challenge

?         Working knowledge of insurance policies, medical terminology, UB04 form, CMS1500 form, ICD-9-CM, CPT-4, HCPCS code books

 

Education

 

College

Bachelor of Science in Health Information Management                   May 2011

Major Cumulative GPA: 3.79/4.0

Overall Cumulative GPA: 3.59/4.0

 

Credential

Registered Health Information Administrator (RHIA)                      Eligible

 

Professional Practice Experience

 

Integrated Health System                                                                 Address

Intern, Coding Compliance                                                                 March 2011 ? April 2011

?         Investigated and resolved compliance issues relating to coding and billing operations

?         Performed coding and billing compliance activities by using available resources such as EPIC patient record, Med Asset, 3M Encoder, Center for Medical and Medicaid Services website and others

?         Developed policy and procedure manual for the coding and billing operations work queues

?         Prepared and presented the internship experience to the management, team members, classmates and instructor

 

Middle size Hospital                                                                                      Address

 Intern, HIM Department                                                                    March 2010 ? May 2010        

?         Assigned ICD-9 CM and CPT codes to patient medical records           

?         Performed release of patient information to persons and agencies in accordance with privacy and security regulations

?         Reviewed Medical Record for completeness, accuracy and compliance with regulations

 

Projects         

                                                                       

Leader, System Development Life Cycle (SDLC)                              Spring Semester 2011

?         Led a team of five members through the phases of the SDLC

?         Analyzed and implemented an existing EHR system

?         Created policy and procedure for the use of the EHR system

?         Trained staff on the use of the EHR system

?         Prepared and presented the designed phase of project to classmates and instructor      

 

Researcher, Health Informatics Research                                         Spring Semester 2011

?         Performed literature review on access to healthcare among US adult (18-64 years old)

?         Collected, analyzed and interpreted data using IBM SPSS Version 17

?         Prepared and presented final research report to classmates and instructors

 

Job Experience

 

Small Medical Practice                                                                                 Address

Medical Billing Coordinator                                                               November 2007 - Present

?         Enhance the follow-up process of insurance claims, which resulted in 80% increase in reimbursement

?         Develop procedures for the use of EHR system for Medical Assistants, Physicians and Medical Billers

?         Coordinate and manage the work of junior Medical Biller and extern students

?         Review and update billing compliance issues that deal with governmental insurances and other third party insurances payment policies

?         Create and implement changes to billing procedures and claim submission processes

?         Prepare and present formal and informal instructions to Physicians, Medical Assistants and other Staff

 

Another Small Medical Practice                                                                  Address

Medical Billing Specialist                                                        June 2004 ? June 2005

 

Large Hospital                                                                                               Address

Patient Account Representative                                               January 2001?December 2003

 

 

Computer Skills

 

Proficient in Microsoft Word, Excel, Access, PowerPoint, Publisher, Project,

Outlook and Visio; MediSoft Patient Accounting software, McKesson PracticePartners EHR and Internet Research

Knowledge of SPSS, Tableau, SmartDraw, and EPIC EHR

 

 

Re: Critique my resume please!

  • Profile

       Extensive experience in physician coding and billing operations, with additional experience in hospital billing.

    ?           Working knowledge of insurance policies, medical terminology, UB04 form, CMS1500 form, ICD-9-CM, CPT-4, HCPCS code books

    ?    Developed a follow-up/collection process of medical claims that resulted in 80% increase in revenue.

    ?       

    Education

     

    College

    Bachelor of Science in Health Information Management                   May 2011

    Major Cumulative GPA: 3.79/4.0

    Overall Cumulative GPA: 3.59/4.0

     

    Credential

    Registered Health Information Administrator (RHIA)                      Eligible

     

    Professional Practice Experience

     

    Integrated Health System                                                                 Address

    Intern, Coding Compliance                                                                 March 2011 ? April 2011

    ?         Investigated and resolved compliance issues relating to coding and billing operations

    ?         Performed coding and billing compliance activities using EPIC patient record, Med Asset, 3M Encoder, Center for Medical and Medicaid Services website

    ?         Developed policy and procedure manual for the coding and billing operations work queues

    ?         Prepared and presented the internship experience to the management, team members, classmates and instructor [for what purpose?]

     

    Middle size Hospital                                                                                      Address

     Intern, HIM Department                                                                    March 2010 ? May 2010        

    ?         Assigned ICD-9 CM and CPT codes to patient medical records           

    ?         Performed release of patient information to persons and agencies in accordance with privacy and security regulations

    ?         Reviewed Medical Record for completeness, accuracy and compliance with regulations

    [Are there any numbers associated with this? Metrics including how many records you worked with over the time period?]

     

    Projects         

                                                                           

    Leader, System Development Life Cycle (SDLC)                              Spring Semester 2011

    ?         Led a team of five members through the phases of the SDLC

    ?         Analyzed and implemented an existing EHR system

    ?         Created policy and procedure for the use of the EHR system, and trained # staff

    ?         Prepared and presented the designed phase of project to classmates and instructor      

     

    Researcher, Health Informatics Research                                         Spring Semester 2011

    ?         Performed literature review on access to healthcare among US adults (18-64 years old)

    ?         Collected, analyzed and interpreted data using IBM SPSS Version 17

    ?         Prepared and presented final research report to classmates and instructors

     

    Job Experience [Why is this not before the educational experience?]

     

    Small Medical Practice                                                                                 Address

    Medical Billing Coordinator                                                               November 2007 - Present

    ?         Enhance the follow-up process of insurance claims, which resulted in 80% increase in reimbursement [Replace with bullet from profile]

    ?         Develop procedures for the use of EHR system for # Medical Assistants, Physicians and Medical Billers

    ?         Coordinate and manage the work of junior Medical Biller and # extern students

    ?         Review and update billing compliance issues that deal with governmental insurances and other third party insurances payment policies [to what end?]

    ?         Create and implement changes to billing procedures and claim submission processes [to what end?]

    ?         Prepare and present formal and informal instructions to # Physicians, Medical Assistants and other Staff

     

    Another Small Medical Practice                                                                  Address

    Medical Billing Specialist                                                        June 2004 ? June 2005

    [Did you not have job duties?]

     

    Large Hospital                                                                                               Address

    Patient Account Representative                                               January 2001?December 2003

     

    [Did you not have job duties?]

     

    Computer Skills

     

    Proficient in Microsoft Word, Excel, Access, PowerPoint, Publisher, Project,

    Outlook and Visio; MediSoft Patient Accounting software, McKesson PracticePartners EHR and Internet Research

    Knowledge of SPSS, Tableau, SmartDraw, and EPIC EHR

     

     

     
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    Our little Irish rose came to us on March 5, 2010
    Don't drink the water.
    Disclaimer: I am not an MD. Please don't PM me with pregnancy-related questions. Ask your doctor.
  • Thanks for the response. I didn't add the job duties because it will make my resume go to about 3 pages. I am more concerned about showcasing my educational experience rather than my working experience (reason for having it first). Do you feel that I should have switched them over? 
  • In thinking about it, I think you should significantly shorten the stuff you've been doing in school. Hit the highlights (programs you used, etc.) but you don't need to specify that you presented each one to your class or that sort of thing. I think employers will be more interested in the fact that you took Classes A, B, and C than the nitty gritty of what that course entailed.

    I'm on the fence about the order. Since you're doing this now, it's important to show that you have the education for it. But if you have real world job experience at the same time, that can be just as important, if not more so.

    Image and video hosting by TinyPic

    Our little Irish rose came to us on March 5, 2010
    Don't drink the water.
    Disclaimer: I am not an MD. Please don't PM me with pregnancy-related questions. Ask your doctor.
  • Do you mind emailing this to me? The formatting is hard to see in post and 95% of the resumes I get the formatting is the problem
    Warning No formatter is installed for the format bbhtml
  • No. I don't mind emailing it to you. What is the email address please? I am open to any advice. TIA

     

  • Thanks Dr. Loretta! Your suggestions are well taken. I will make the adjustments that you recommended, I am just wondering if you don't mind to review the adjusted one after I am done with it. I can send it directly to you, if you don't mind to share your email with me. TIA
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