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Critique My Resume For A College Posistion

Here is the job I would like to apply for.  There are actually several others but they are all similar.  I will post my resume directly after the description. 

Director, First Year Programs

Job Summary/Basic Function:

Responsible to the Associate Dean of Students, the Director of First Year Programs directs the University Orientation program for incoming first year students and their families and the university's welcome week Preview program for incoming traditional age students. The Director is responsible for all aspects of the Orientation and Preview programs including: supervision of student Orientation and Preview leaders, chairing Orientation and Preview planning committees, budget management, development and maintenance of web/online orientation services and program evaluation. Additional responsibilities include managing the development and production of first-year student and parent publications, advising the Preview and Orientation Leaders Organization (POLO), and performing other related duties as assigned. As a key member of the Central Office staff, this individual serves on university and division committees related to student recruitment and retention.The Director serves as liaison with university deans and administrators, faculty and staff, alumni, students and campus constituents. The search committee is especially interested in candidates who through their education and experience will contribute to the diversity and excellence of the campus community

Knowledge, Skills, and Abilities:

Ability to organize large scale, complex programs often involving the coordination of personnel from various departments within the university
Commitment to the mission/goals of ETSU and the Division of Student Affairs.
Knowledge of and experience with student activity programming.
Knowledge of and ability to apply student development theory.
Knowledge of principles and practices of organization administration
Knowledge of educational outcome assessment and program evaluation.
Knowledge of and experience with budget preparation and management.
Ability to work autonomously as well as with a team.
Ability and willingness to work flexible hours including nights and weekends.
Ability to communicate effectively.
Ability to lead and motivate students.
Ability to perform basic management skills.
Ability to organize and direct multiple activities simultaneously.
Ability to work with current technology effectively.
Sensitivity to the cultural needs of students.
A demonstrated personal and professional commitment to diversity and multiculturalism.

 

Minimum Qualifications:

Masters degree in higher education, counseling, management or related field required
Three years experience in higher education programs, with graduate assistant experience considered.   I'll post my resume next.

Re: Critique My Resume For A College Posistion

  • Here's my resume!

    EDUCATION 

     

      Bachelor of Arts                    May 2009 

      Major:  Organizational Management                G.P.A. 3.75 

     

     

    Master of Business Administration                    December 2011 

     

    EXPERIENCE  

     

    Purchasing Representative  

    ? Created purchasing requisitions in an efficient and timely manner 

    ? Negotiated contacts with suppliers in order to obtain the best pricing available 

    ? Submitted Return Material Authorizations in order to return defective and unnecessary inventory 

    ? Reviewed and maintained open order reports 

    ? Coordinated with sales and marketing in order to purchase the correct inventory for customers 

    ? Evaluated and approve vendors for purchase orders for goods and services

    ? Lead a team in identifying key areas affected by a new software upgrade 

    ? Developed a program which reduced the number of core charges invoices from 20 to 0 at any 

    given time 

    ? Saved the company over $20,000.00 through vendor comparison 

    ? Played a key role in a committee which significantly reduced backorders between the company 

    and an affiliate 

     

     

    Customer Support Representative, Warehouse Clerk  

    ? Provided customer and technician support on a daily basis 

    ? Assisted in marketing our products to both current and future customers. 

    ? Confidently answered customer questions and provided full details.  

    ? Received and processed customer repair order, prepared correspondence, and fulfilled customer 

    needs to ensure customer satisfaction. 

    ? Opened work orders in preparation for quality control review. 

    ? Prepared and created purchase order requisitions for submission to the purchasing department.  

    ? Prepared quotation estimates for helicopter component repair and overhauls by acquiring time 

    sensitive and pricing information. 

    ? Ensured customer repairs were completed in a timely manner by maintaining delivery dates. 

    ? Maintained current customer account information

    ? Processed domestic and international shipments documents.  

    ? Prepared work orders for invoicing. 

    ? Maintained  departmental  inventory  control  including  annual  physical  counts. Received  and 

    inspected Aeronautical RMA parts.  

    ? Processed domestic and international shipments documents. 

    ? Participated in meetings with Vendors to determine the best services for our business. 

     

     

    Data Entry Clerk 

    ? Catalogued production tickets daily into Microsoft Excel. 

    ? Calculated the longstrip daily production form. 

    ? Evaluated production sheets daily to insure accuracy. 

     

     

    Customer Service Specialist 

    ? Assisted customers by answering general customer service questions. 

    ? Successfully sold products to customers in order to provide better service. 

    ? Processed credit checks in order to establish service with Sprint. 

     

     

    Supply Service Technician 

    ? Entered all medical supply orders into computer system by importance to accurately bill 

    patients. 

    ? Assisted in inventory control to establish precise quantities needed. 

    ? Delivered and stocked medical supplies in supply and patient rooms. 

    ? Provided customer service to nurses and doctors on a daily basis. 

     

     

    Office Manager/Front-end Manager 

    ? Prepared and calculated daily and weekly sales for manager reports. 

    ? Counted and deposited cash tills to prepare for next business day. 

    ? Confidently supervised and trained all front-end associates. 

    ? Efficiently prepared payroll weekly for all employees. 

    ? Prepared W-4 and I-9 forms for the main human resource department. 

    ? Resolved escalated customer situations through clear communication.  

    ? Provided customer service to all customers.   

    ? Received Customer Excellence Award. 

    ? Handled decision making responsibilities confidently. 

     

    PROFESSIONAL SKILLS 

    ? Technically proficient in Visual ERP, Lotus, and Pyxis. 

    ? Proficiently trained and certified in MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio 

    and Adobe Acrobat Professional. 

    ? Certified as a Textron Six Sigma Greenbelt 

     

  • I removed all the names of the places I've worked for my protection.  I think my resume is bland and doesn't stand out!  Please help!!  
  • Personally I think you need to retool it to focus more on your translatable skill sets rather than listing each past job you've had one by one.
  • Certainly focus on transferrable skills, and if maybe you were an orientation leader in undergrad, or an RA, or a campus tour guide add that in. There is currently no connection from your resume to lead me to why you are applying for this position.  

    However, as someone who works in Higher Ed student development - I'm struggling to see your 3 years of experience that would even get you into my phone interview pile.  Director level positions are very hard to get without direct experience and a masters in CSP or Higher Ed admin.  

  • imageamanjay:
    Personally I think you need to retool it to focus more on your translatable skill sets rather than listing each past job you've had one by one.

    yes, this. the titles of your positions don't necessarily clue me in to how this potential job is a logical next step, so you need to highlight the big picture stuff you did and your accomplishments within the positions better. re-organize the bullets so that the leadership, oversight, and committee pieces are listed first....combine some of the current bullets so there aren't as many under each job....

    do you have any community experience or did you do a capstone project as part of your master degree? do you have a killer cover letter? 

    I also fail to see how/why you want to make the jump from what you've been doing to this current potential job based on the way your resume is currently organized. you can make an argument for it, but you need it to be clear and compelling. 

  • Right now your resume doesn't show any connection or experience working in higher education. Did you TA in college, volunteer for an Ambassador type club, maybe? Were you a GA in grad school? If so, I would recommend including this kind of info.

    Also, how large is the university you are interested in? Is it private/public? faith based? for profit?  I work at a public institution with a little over 28,000 and most of our director level positions are held by individuals with 10-15 years of experience in higher education. If it's a smaller school, then it may be easier to aim high and get in.

    He's my fairytale, a dream when I'm not sleeping.

    <a href="http://s279.photobucket.com/albums/kk121/behapybride/?action=view
  • imageds1013:

    Certainly focus on transferrable skills, and if maybe you were an orientation leader in undergrad, or an RA, or a campus tour guide add that in. There is currently no connection from your resume to lead me to why you are applying for this position.  

    However, as someone who works in Higher Ed student development - I'm struggling to see your 3 years of experience that would even get you into my phone interview pile.  Director level positions are very hard to get without direct experience and a masters in CSP or Higher Ed admin.  

    This exactly. I've been on a search committee for a similar position and they do tend to want the CSP of Higher ed degree, however it really depends on the department. We do have quite a few MBA's.

    Its not impossible but you need to focus on transferable skills and how that translates into Orientation.

  • Thank you all for the feedback.  I would really like to change careers and would like it to be in the Collegiate area.  I wasn't sure how resumes were done now.  I will definately try to make it more traslateable to the possition in which I would apply.  Maybe I should apply for a lower level job at the school instead of jumping for the big posistion.  I'm just so worried that I am going to be overqualified for any job that I apply for now b/c I have this Masters and no really good experience to back it up.  It's a little scary.

    Again, thanks.  I will revamp the resume and post later. 

     Amber

  • dup. post.

    He's my fairytale, a dream when I'm not sleeping.

    <a href="http://s279.photobucket.com/albums/kk121/behapybride/?action=view
  • imagejewelamber8:
     

     I'm just so worried that I am going to be overqualified for any job that I apply for now b/c I have this Masters and no really good experience to back it up.  It's a little scary.

     Amber

    I think you will find that most entry level/mid level professionals in higher edu have a post-baccalaureate degree. I don't think you would be over qualified at all. At my university, the hierarchy is: secretary, program assistant, coordinator, assistant director, associate director, director, and so on. I know program assistants that have their masters. I think you may want to consider a position within the College of Business since you have your MBA... maybe look into academic advising?

    He's my fairytale, a dream when I'm not sleeping.

    <a href="http://s279.photobucket.com/albums/kk121/behapybride/?action=view
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