Houston Nesties
PAGAS
member
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Happy to see a vendor post
http://community.thenest.com/cs/ks/forums/thread/56034426.aspx
I love that Sears is thinking outside the box. Do you think they just google themselves every day?
Re: Happy to see a vendor post
Social Media Support Escalations team at Sears.
Interesting...
I think it is necessary in this day and age (Twitter, FB & other sites like this) to have employees scouring the random pages for issues such as this that need resolution.
My company doesn't have a Social Media Support Escalations team, to the best of my knowledge, but we must have some sort of program/people looking for our company name because a few years ago, I emailed a customer and he cut & pasted my email directly to his psuedo-blog. For what reason, I don't know. But my manager got a call from our HO to bring this to his attention & figure out what was going on.
This has been in place by a few companies for years but I think some companies are only catching on.
When the Barbed Rose came on here in April and said thanks when I issued them kudos, some Houston Nesties said it was creepy and weird but I don't see how it's any different from what Sears did - it is using social media to finally have 2-way marketing channels for driving PR and marketing initiatives. In the past they had to do consumer taste tests, focus groups, etc. which are all expensive. Most marketing is 1-way - from them to us. But social media tools and technology like google alerts helps them turn that around.
That is another reason FB has so many fishing features to try to get your "private" information. Companies want to tailor their key customers' experience so by using technology to find people that post about them, follow them, use products they sell, etc. they can tap into their key target market.
That said, I don't want to be overly sold to and will follow a page if I'm their fan so I lock down my FB. =D
- Paula Deen to 104.1 KRBE's Producer Eric 9/17/2011
So Tasty, So Yummy
Check out the follow-up:
http://community.thenest.com/cs/ks/forums/thread/56295660.aspx
- Paula Deen to 104.1 KRBE's Producer Eric 9/17/2011