Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Shoe Store Lost a Customer Last Night...
I went to Payless last night (yes, I'm so cheap that I shop for shoes at Payless sometimes) and found a cute simple pair of black pumps. Took them to the register, they were $24.99 (about the same price I'd pay at Marshals or Ross or Carnival, etc.).
I paid for the shoes, the lady removed the security tag and I happened to notice the tag had punched a big hole right through the leather of the back/side of the shoe!!! I told her I was sorry but I was not going to accept that, so she took the box to look for another pair (I would presume the correct place to put the security tag is through the seam in the back? But that would make it very difficult to try to shoe on...)
She found another pair but when she took the security tag off it had done the same thing, so I said I'd take a refund, please. Another woman (I presume the manager) started very rudely barking orders at the original cashier about how to process the refund, and looked at me and said "You won't take these shoes?" I said, no, I'm sorry but I don't think that is acceptable." and she told me "Well, that's just how we market the shoes."
I eventually got my money back and I will not be returning. That's how they "market" the shoes? Really? I wonder if corporate would be interested in hearing about this or not?
Glacier Hiking in Alaska, Summer 2011
Re: Shoe Store Lost a Customer Last Night...
agreed.
I emailed corporate and they are forwarding my letter to their local operations manager to address. They asked for my mailing address so they could mail a letter of apology from their corporate office.
I am happy with how they have handled it. Not sure I'll be back to that store (not any time soon) but they were prompt at least.