Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Goodwill rant
I just wanted to share this little ditty b/c it's so absurdly stupid, and I hope it will make you laugh. I'm hosting an open house at our new home Saturday and I am having a Wizard of Oz theme, so I've been looking out for things to go with the theme. I went into the Goodwill yesterday on my way home from work to pick up a girls dress shoe to glitter in order to use it as a "ruby slipper" in a wreath that I'm throwing together.
The shoes were marked $1.99 in two places. I got to the register, and the cashier rang them up and then said that she needed to call her manager b/c she thought the price was wrong b/c kids shoes were normally $3.19. We waited for a minute for the manager, and she mentioned that it says $1.99 twice, and I replied, "That's why I'm surprised that you're making me wait". The manager slowly made her way to the front, and then explained to me that the shoes were priced incorrectly. I told her that I thought that their error should be my gain, and she told me that they would have to reprice the shoes. I don't know why, but I was livid. I told them I didn't want the shoes, and as I walked out I told them that I hoped that they had a terrible day. I don't know why I flew off the handle, but it was definitely more drama than the situation called for. I told my husband when I got home, and he shamed me for acting so crazy. What he doesn't know is that was me keeping the crazy in check - I really wanted to throw the shoes and then go and demand my donation (made at the back door before I came into the store) back!
Anyway, I'm not going to shop or donate there in the future.
Re: Goodwill rant
While I would normally agree that a store should honor a marked price, I am going to agree with your husband when it comes to your situation.
Goodwill takes donations and sells the items at a VERY discounted rate in order to raise money to help people (you might be interested to read their mission). They aren't in the "business" of making money as retail stores are. They have policies like this in place to prevent people from switching price tags to get a better price. If shoes are always $3.19, then that is the price. I'm not saying you had to buy the shoes, but you were a bit dramatic over $1.20.
My Valentine Bookends (2~13~13, 2~15~09)
Is this just one of "those days"? I honestly would be floored if I saw someone act like that in any store, let alone a Goodwill shop. I can't stand to see how abusive some people get to sales people and retail managers- people who simply don't have a lot of power to change anything, but, are forced to deal with the crap the public slings at them all day.
I understand being upset but over $1.20?
I own a retail store. I agree with cmeon..I am forced to deali wth lots of particular people all day. I assure you that the clerk and the manager DID have a terrible day after that..any other customers that saw/heard you commented on it, good or bad. It brought back all the same unsettling feelings from when you were in there. Some of them probably mimicked your behavior (happens all the time). they were probably less nice to all the other customers for the next couple of hours.
I feel sorry for the two of them who are just doing the best they can by following the rules.
Have you ever been in a Goodwill? They're huge- very lightly staffed, and I'm sure that due to the nature of the things they sell, they are contending with a constant mess as people inspect things, take them apart, switch boxes around, and CHANGE PRICE TAGS (they really do!).
And while I understand a certain amount of disappointment about finding out something is mislabeled and costs more than you thought, I absolutely will never understand why people take it out on the folk who have zip control over the issue. They have been told to sell children's shoes at $X.XX- they didn't make this policy.
I do believe- strongly, in fact- that we have a right to complain about a bad experience- even one that cost us an extra $1. There are smart ways to complain, though- and dumb ways. Being nasty to a retail manager and cashier? Not the smart way. You end up feeling yucky, they end up feeling yucky, nothing gets resolves and you end up declaring your everlasting fury towards a charitable organization on a message board to people you don't even know.
It took me 10 seconds to google this:
Complain to the right people and you can help make changes to policies that are screwy, reach a resolution that makes you happy, or at the very least, ruin the right person's day.
Over $1.20?
Really?
I'm going to go with you were already having a bad day because that is ridiculous behavior for a child, let alone a grown adult.
The prices are not always marked right. I've found things on shelves that have old garage sale tags on them. They're not a retail store like Target, so they don't have manpower, they get a LOT of stuff (have you seen the back of a Goodwill? The one near my dad's house is piled FULL of stuff to get gone through, hung up and put on the racks) and they just can't handle the influx of it all.
Next time, you should probably think a little more before you say something like "have a terrible day."
TTC Baby #2 - BFP on 12/14/11 @ 10DPO - CP confirmed 12/18/11
BFP #2 on 1/13/12
The Nifty Foodie
Life/Craft Blog
Then technically you could argue that the price should have been $3.98.
Honestly, it wasn't her refusal to purchase it at the $3.19 price that has most of us rolling our eyes. It was her response to it. She behaved immaturely and rudely by speaking to them so unkindly and then to say "I really wanted to throw the shoes and then go and demand my donation (made at the back door before I came into the store) back!"
Yes, because that is how adults should behave and think when shopping from a CHARITY.
My Valentine Bookends (2~13~13, 2~15~09)
I don't blame you for not getting the shoes if the price wasn't what you thought. But, that was crappy to tell them to have a terrible day. I work in customer service and customer got mad at me one day about something I couldn't control and called me a "fvckin c*nt" and told me to have a terrible life and hoped I ended up on the streets somewhere. It was so uncalled for and made me think he was a miserable person and that's not who I would want to do business with. I think next time you should remember to just breathe and walk away and say nothing if you're not going to say anything nice.