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WWYD?-Long
DH owns his own business. Back in May of this year he was looking for an office person to do paperwork, filing, turn in, etc. This person would have access to our business finances, accounts, etc so we wanted it to be someone we could trust since we were going to be gone quite a bit during the summer. Well, one of my best friends moved back into the area in May and had no luck finding a job so we offered her the office position knowing that she did not have a lot of office experience, but had great management experience and was someone we could trust with the business finanaces, accounts, etc.
At first everything was fine. Her and I talked about making sure it wasn't weird for either of us if I asked her to do things (I am involved with the business quite a bit) and that we would keep our personal friendship out of the office. Well, DH and her started butting heads. Nothing too major so we just kept treking along having her work for us. She tells us that she is quitting at the end of the summer (in a month and a half) because she thinks it would be best for all of us.
Well, things started going downhilll really quickly! DH asked her to research market trends for areas that we are looking into expanding to and she asks why she has to do that because she feels it is just busy work and thinks it is ridiculous for us to ask her to do it. I was a little annoyed because hello....you can't say you do not want to do something because you feel it is busy work to your boss. He/she asks and you do. DH asked for quarterly sales reports to be done in an excel workbook. We finally got those done after over a month of asking (and trust me it is not because there was too much to do in the office because she barely does the minimum). I asked her to train our senior sales manager to do turn in because as senior sales manager a) he needs to know how to do it, b) if we send him to another account he needs to be able to run it effectively which includes turn in, c) if there is a time turn in needs to be done and she is not there someone else knows how to do it. She never trained him.
We had a sales rep quit and since that sales rep was the only one that worked on Saturdays we told our friend the office manager that there is no need to go in on Saturdays anymore. I mean why pay her to go in to get things for our reps if no one works that day anymore? She got all defensive and said that she needs the hours and that we were only doing that to make things better for us so we wouldn't have to pay her. Uhm....hello?!? If no one is there I am not going to pay you to sit on your ass and play on your cell phone for 2 HOURS! She does no office work so it is not like she can justify her 2 hours.
So DH decides he wants to interview some more commission based sales reps since the one quit. He put out an ad and had people e-mail their resumes to our e-mail account. We were out of town so we asked our office manager to please print out 2 copies of each and put one set in DH's box and the other set in the senior sales manager box. She got pissed! She said we were pushing her aside and treating her like a slave. We tried explaining we need to train the senior sales manager. He needs to know how to do turn in. He needs to know how to do interviewing. DH is trying to groom him to be an account manager and our office manager is just not getting it.
Okay so we have decided to start an internship program and have been e-mailing colleges for potential interns. Our office manager had told us previously she was going to be out of town so I went in and did office work and started getting ready for the interviews. Nothing was ready for our interviews. She had not made up any interview packets. There were no orientation packets set up. We did not have extras of any paper work whatsoever! I looked all over the office, the computer, etc...no luck. So I spent a full day creating all the packets that we needed. I was not happy! I told DH that I had no idea why our office manager complained about having nothing to do because there is plenty of things she could be doing in that office. In addition while looking for saved links for websites DH and I found out she has been to dating websites, social networking sites, etc during the time we are paying her to work. That is just not cool. We are your friends so please do not take advantage of our friendship, time and money by doing that. Also she is constantly on her cell phone talking and texting.
So, I handled most of the interviews including one who has an office management degree. I wanted to bring her in and see if she would be willing to do sales until we get another account (we are in the process of trying to secure three new accounts which our current office manager is very aware of). I hired her on the spot. She was amazing and everything we truly need in an office manager! In addition, until we get another account or two she is working part time office and part time sales. I told DH that I would tell my friend about it the next work day.
I told her and she did not take it well. We explained to her that once we got these other accounts that we would need someone else in the office to handle all the human resources and payroll. It was in no way to truly replace her which is the truth. DH and I think it would be best if we parted ways professionally since she is always questioning our authority, crosses the professional boundry with us, told us she is very unhappy, etc. She tells us she is looking for a full time job so she can leave.
Things overwell between the her and I are fine. She is mainly upset with DH because it is his business and ultimately all decisions are his. I went to a party at her house the other night and things were great. This morning I get on facebook and see she has posted a status on facebook saying she hates her job and wants to win the lottery so she can leave already. I do not say anything because honestly...what is there to say? So later on today I am on facebook and she has blocked me from reading any of her posts or anything on her wall. I am a little upset, but am not going to say anything.
I know that this is super long and if you made it this far you deserve the most amazing dessert ever! So if you were in this position what would you do?
Re: WWYD?-Long
This. Friend or no friend, she's not working out. Also, she's not treating YOU as a friend, and putting in less than 50% of what you'd require any non-friend applicant. I'd consider giving her 2 weeks notice or giving it to her as severance (i.e.: here's two weeks pay, you don't need to come in). The FB stuff is bullsh*t. Who does that when you work for a friend? And the limiting it so you can't see her wall? Sorry - that's middle school stuff that drives me crazy. I'd want to casually say "hey, I went to write on your wall, but couldn't see it. Is FB having a glitch?" to see what her response would be.
I think you have to look at this as if she was only an employee, and not a friend. When you explain your actions to her, you have to tell her that you are completely taking the friendship out of the equation and treating her as you would any employee who is not pulling their weight.
Hopefully she can also take the friendship out of the equation and understand why you have to take action.
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TTC Since January 2011 - We have bad spermI would fire her immediately based on the FB stuff alone. She is badmouthing your business on social media. Know why she blocked you from reading her status after she posted that initial message? Because someone asked her "why? what's wrong" and she spilled the beans about everything she hates about her job.
I'm sorry, but how can this person call herself your friend, let alone a model employee?