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WWYD re Craigs List sale

I sold my desktop computer to a CL buyer over the weekend. The computer is a few years old but it's in good working condition. The lady who bought it was nice and one of the better CL-ers I've dealt with. She bought the computer for her 4 year old.

Last night she emails me to say she can't get it to connect to the internet and did we remove something she needs for the internet and can my husband walk her through how to set it up. I'm not even going to ask DH because he won't do it and really its not our responsibility. I started an email back to tell her that we didn't remove anything and...I don't know what to tell her about why she can't get it to hook up to the internet because I don't know.

How would you deal with this?

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BFP#1: 01/10, M/C 6w -- BFP#2: 06/10, M/C 5w -- BFP#3: 09/10, DS born June 1, 2011
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BFP#4: 07/12, M/C 5w3d -- BFP#5: 12/12, EDD 08/18/13
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Re: WWYD re Craigs List sale

  • You guys are both pretty computer savvy, right? Even though it is annoying, I would probably just send back a quick email restating that you did not take anything off that wouldn't allow her to connect to the internet and maybe a short trouble shooting list like, "have you tried the following steps (list them)" If she tries all those things and still can't connect she needs to call someone and get it figured out. But yeah, if the computer was in good working condition you shouldn't have to figure it out for her.
    Lilypie Third Birthday tickersLilypie First Birthday tickers
  • does she know how to connect to internet?

    if that's how she asked you about it, it seems like maybe she doesn't know how to connect.

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  • I like Mrs. Remy idea. I would suggest that she contact her cable provider.
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  • Yeah she didn't say why it didn't connect or what she already tried. I took all of your advice in my reply, thank you!!
    image

    BFP#1: 01/10, M/C 6w -- BFP#2: 06/10, M/C 5w -- BFP#3: 09/10, DS born June 1, 2011
    Baby Birthday Ticker Ticker

    BFP#4: 07/12, M/C 5w3d -- BFP#5: 12/12, EDD 08/18/13
    BabyFruit Ticker

    Decorate This
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