D.C. Area Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
This Netflix business is rather melodramatic.
A sad sack letter from the president and a whole new company? Lord, people. I just want my Jersey Shore on dvd. Don't judge me and I won't judge you.
Re: This Netflix business is rather melodramatic.
I read that this morning and was like seriously? What I don't like is that you now will have to go onto a different site for DVD's instead of streaming.
Oh but they are now doing video games... lmao (sarcarastic comment) for an additional charge.
I'm getting kinda tired of all the antics and it's tempting to cancel the service. The majority of the movies we want to see are on the wait list until who knows when and then with the raising of the prices (twice now).
"They say with time it gets better. Not true. With time you only get used to it."
I mean, part of me understands it's not their fault, because Hollywood is jacking their prices up... but the other part of me thinks that Netflix is still making a killing. Ya know?
We dropped streaming, because mostly what we want to watch is on DVD and takes forever to get to streaming. Plus, when we did stream, ours kept dropping and freezing.
I'm kind of over it. I think we'll end up dropping service all together eventually (like, once we're done catching up on the "new releases" we haven't seen) because it's just not worth the $9 we pay for 3 or 4 dvds a month.
They keep trying to justify themselves, but they're not doing a very good job negotiating for their customers.
We make the rockin' world go 'round.
can someone C&P the email you got? for some reason I didn't get it from netflix, I usually get all emails from them but I checked my spam folder just in case and didn't get it.
thanks!
DRAMA!
Dear (Artslvr),
I messed up. I owe you an explanation.
It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly not our intent, and I offer my sincere apology. Let me explain what we are doing.
For the past five years, my greatest fear at Netflix has been that we wouldn't make the leap from success in DVDs to success in streaming. Most companies that are great at something ? like AOL dialup or Borders bookstores ? do not become great at new things people want (streaming for us). So we moved quickly into streaming, but I should have personally given you a full explanation of why we are splitting the services and thereby increasing prices. It wouldn?t have changed the price increase, but it would have been the right thing to do.
So here is what we are doing and why.
Many members love our DVD service, as I do, because nearly every movie ever made is published on DVD. DVD is a great option for those who want the huge and comprehensive selection of movies.
I also love our streaming service because it is integrated into my TV, and I can watch anytime I want. The benefits of our streaming service are really quite different from the benefits of DVD by mail. We need to focus on rapid improvement as streaming technology and the market evolves, without maintaining compatibility with our DVD by mail service.
So we realized that streaming and DVD by mail are really becoming two different businesses, with very different cost structures, that need to be marketed differently, and we need to let each grow and operate independently.
It?s hard to write this after over 10 years of mailing DVDs with pride, but we think it is necessary: In a few weeks, we will rename our DVD by mail service to ?Qwikster?. We chose the name Qwikster because it refers to quick delivery. We will keep the name ?Netflix? for streaming.
Qwikster will be the same website and DVD service that everyone is used to. It is just a new name, and DVD members will go to qwikster.com to access their DVD queues and choose movies. One improvement we will make at launch is to add a video games upgrade option, similar to our upgrade option for Blu-ray, for those who want to rent Wii, PS3 and Xbox 360 games. Members have been asking for video games for many years, but now that DVD by mail has its own team, we are finally getting it done. Other improvements will follow. A negative of the renaming and separation is that the Qwikster.com and Netflix.com websites will not be integrated.
There are no pricing changes (we?re done with that!). If you subscribe to both services you will have two entries on your credit card statement, one for Qwikster and one for Netflix. The total will be the same as your current charges. We will let you know in a few weeks when the Qwikster.com website is up and ready.
For me the Netflix red envelope has always been a source of joy. The new envelope is still that lovely red, but now it will have a Qwikster logo. I know that logo will grow on me over time, but still, it is hard. I imagine it will be similar for many of you.
I want to acknowledge and thank you for sticking with us, and to apologize again to those members, both current and former, who felt we treated them thoughtlessly.
Both the Qwikster and Netflix teams will work hard to regain your trust. We know it will not be overnight. Actions speak louder than words. But words help people to understand actions.
Respectfully yours,
-Reed Hastings, Co-Founder and CEO, Netflix
p.s. I have a slightly longer explanation along with a video posted on our blog, where you can also post comments.
My Food Blog
Agreed. Especially the two seperate accounts make it easier to cancel one part. We use streaming daily as an alternative to cable so the cost increase didn't bother me, it's still so much less than cable TV.
we cancelled ours because we are spending way too much in the TV/Internet category and the price increase annoyed me.
if it was not for DH's sport obsession, we could probably cut cable too.
I was annoyed by the price hike, but DH convinced me to keep both, because he does watch the streaming almost daily. However, I'm annoyed that now we have two accounts to manage - I liked that when I searched for a movie or show, if it came up on both services, I could add it to both queues, and if a movie that was on my DVD queue became available for streaming, the "play" icon would show up there so I would know it was available to stream as well.
We'll talk it over tonight, but we may end up giving up the DVDs and just using Redbox when we want a new release. We don't watch $9 worth of movies per month anyway, but I was willing to pay for the convenience factor of not having to go back to Redbox to return them. Plus, Redbox doesn't have TV shows (or at least, I've never noticed them) and the newest seasons aren't usually available on streaming.