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Switching cell phone providers

Since moving to Chicago, I have found out that Sprint has terrible service. We need to switch to Verizon or At&T.

Having said that, I have always been with Sprint so I don't know how awful it is (charges) to change providers. We signed a 2 year contract with them last November. So we are about one year in. What kind of penalties are we looking at for leaving them?

And yes, I would stay with them if we only had 2-4 months left, but we have over a year. Plus since we have been house hunting, we have been in the city, in the western suburbs, in the northern suburbs and we drove in from Indiana. They all had terrible service.

(I thought at one point in time I read $150 to end your contract. Is that per phone? We have 2.)

Lilypie Third Birthday tickersLilypie First Birthday tickers

Re: Switching cell phone providers

  • sorry to say but yes, sprint is ridiculous with canceling contracts. i want to say they had wanted to charge $175 to cancel mine with a year left. i lost my phone in december 2009 and they were unwilling to let me sign a new contract or do anything to reduce the cost of a decent phone (i was a-ok with just replacing my LG lotus). i even said, quite loudly, "guess i'll go get an iphone." no manager offering to work something out. nada. since i'd been on my mom's plan (she got a hefty discount through her former employer), she just transferred my # to an old phone and kept it as a spare until my plan ran out last year. that cost a lot less. 

    so i went to at&t, got my iphone and haven't regretted that decision at all. and though technically my two years isn't up until 12/28, i am still eligible for the new iphone. woot! 

    how are you guys settling into the windy city?  

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  • I appreciate the info. I have never really liked Sprint, but it wasn't such a big deal that I felt the need to switch. But I need to make phone calls-- so we may just have to suck it up. (I am waiting until we get a house and then making the final decision.)

    Chicago is fun so far, but we are kind of in vacation mode-- new newspeople on TV feels like we are just out of town, staying at a friend's house/going out to eat on government per diem money, both of us going to the beach with the baby so... I haven't entered reality yet!

    Lilypie Third Birthday tickersLilypie First Birthday tickers
  • glad you are enjoying chicago so far! i definitely felt like it took awhile for our move to feel real! good luck with the house hunt!
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  • I just wanted to chime in and say that we had trouble getting good coverage at our house here in the DC area. We called them and they gave us a "booster" which is something you plug in inside the house and it supposedly helps with the signal. There is a $5 fee per month but they waived it and also did not charge us for the booster.

    If the service is bad all over the area you are in, I know that won't help. However, I just wanted to let you know that you have that option in case it may help.

    Either way, I'm sorry. I know that must suck.

    Lilypie Third Birthday tickers Lilypie First Birthday tickers
  • Have you considered US Cellular?  I think they're supposed to be really good in the Chicago area, since it's where they're headquartered.
    imageimageimage
  • Those are both 2 good suggestions that I have not heard! I will look into the booster first, since I would like to ride out this contract. Then if we find that we still have poor service at our new house, I will add US Cellular to the list!
    Lilypie Third Birthday tickersLilypie First Birthday tickers
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