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In regards to landlords - how long is reasonable
We are currently renting.... the only bathtub in the house won't stay filled up, because something is wrong with the plug. I texted (my landlord's preference) the landlord on December 1st letting her know, and she wrote back "OK." So, a few hours later I wrote back asking her if she was planning to send somebody out, and she said they'd called the plumber. On Sunday, I received a message saying that she didn't forget about me but they left 2 messages for the plumber.
I think they are kind of slow about this - of course, a few months ago I told her the sink upstairs in the guest bath was stinky, despite home remedies like vinegar/baking soda/hot water, cleaning the drain, etc - and she said she'd send someone out, and never did.
So I'm annoyed. I think they are hoping I will forget about it.
So my question is what is a reasonable amount of time that I should be expecting something like this to be taken care of in? When we were landlords, we always took care of things right away... especially simple things, like this is...
Re: In regards to landlords - how long is reasonable
That's the kind of repair most people just do themselves. They may not want to spend $100+ on a plumber call to fix a plug. Can you email and invite them to come and do it themselves tomorrow? Or suggest they come and check it out tomorrow and then call if necessary?
I think a major issue shuld be addressed within 48 hours, a minor issue within 5 or so business days (and they did call you about it on Sunday). And while it's a pain in the you-know-what not being able to keep water in the bathtub, it's not like you have no heat or there's water raining in your bedroom. So, a few days is reasonable. If you're concerned, follow up with them. But really, it sounds so small that you might do better just fixing it yourselves.
I tried to fix it, and I don't know how. My husband is in Afghanistan and I don't have any handy friends that live around here that can help me. The landlords live in another state. Anyway, I use the tub to de-stress so it just kind of sucks not to have it right now. My line of thinking was that BECAUSE its so minor and inexpensive to fix, they should just do it quickly... I think it's like 50 bucks for the handyman to come out!
Maybe I'll go to home depot tomorrow, I didn't even think of buying a new one because I really have no idea about these things, haha. I'll see what I can do.... I guess that because they left me hanging the first time I asked for a plumber kind of makes me feel like they aren't doing what they should be...
I also just moved from China where my building was managed and literally every little thing was taken care of, so perhaps its getting re-accustomed!
BTW thanks for the perspective.
All of DHs leases say this, as well. And honestly, while it may be annoying to have to fix it yourself, it's exactly because it is so small and easy that I'd probably just do it myself. Speaking as the wife of a landlord, I can tell you that even when they mean well and are trying, it's not always easy to find a handyman 1) on short notice or 2) who will come out for just a small job like this. Unless your landlord has a handyman readily available it could take a few days.
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I guess I'm spoiled then; in my apartment complex if I call or stop by because something is wrong in my apartment the handyman is there anywhere from immediately to 48 hours. I never have to pay to fix something even if it's a plug in my bathtub. IMO that's the beauty of renting. If I wanted to fix repairs myself/pay for it I'd own my own house.
In response to your question, for the plug I'd wait 3-5 days max. In the past I have lived in house where the landlord was OOS. It was a PITA to get anything fixed so I empathize.
I am a property manager in Maryland and have gotten calls for as little as a light bulb. My leases say any minor little things (up to a certain dollar amount) are the tenants responsibility. If the lease says the manager or landlord takes care of ALL maintenance it would legally be on them but ultimately the issue is so minor if there was a court dispute the judge would just laugh.
Best solution, hit the local, Lowes, Home Depot or other hardware store. There are universal stoppers that easily plug the hole and cost less than 5 dollars (more like 2.00).
Take a picture or in this case a video would probably work better, illustrating the problem. Save it and send it to your landlord along with the receipt for the new plug to be reimbursed. If the landlord has a problem giving you the few dollars you spent just take it with you when you leave and avoid that person when looking for future housing needs.