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I need to vent, just for a second
I'm sorry in advance if I seem super complain-y right now. I'm so stressed and cranky.
Christmas is in less than three weeks away and I just want it to be OVER!! I don't mind the cashier work itself. I honestly like talking to each customer and finding out a little bit of their story. Anyone who has shopped at Best Buy knows almost everything has a protection plan on it anymore. And I *have* to offer them. When the headphones are $9 and the protection plan is $4... really? *I* wouldn't buy that, why would any one else want to. But for every transaction that has a protection plan option, I have to mark on a piece of paper whether I "hit" or "miss" meaning if I get someone to buy it or not. Then at then end of the shift I have to mark my percentage hit. If I'm below like, 20% I have some girl who is at least 5 years younger than me and thinks she is the boss of everything up my butt. Lecturing me about how to make people buy the dumb things. It's really degrading. If someone says "no" I have to get them to say it again two more times before I can stop. At that point, they're so annoyed with me, that any positive experience or conversation we might have had previously is shattered and I just want to say "I don't blame you, but I have to do this or that little girl over there isn't going to give me any hours next week."
And then I come home and DH asks me about my day and I explain all this to him and he does the man thing "well the protection plans aren't worth it anyways, bla bla bla" And when I tell him how I declined working an extra shift he's up my butt about how that would have been more money and I should have, and really I just can't stand to do that any more than I have to.
There's the whole actual process of Christmas prep. I'm still lacking on ideas on what to give my parents. And I want to get a christmas tree, but the thought of rearranging the furniture and going and getting one, and then decorating, I'm just not sure I can do it this year. (Plus the dog tried to pee on the one at my parents')
And to top it all off, my period is five days late. It's probably all this stress, unless DH has super condom-penetrating sperm. I mean, I wouldn't be upset if I was pregnant, but it would be inconvenient for our Disney/Universal vacation in May.
*sigh* Sorry again for all the complaints, I just needed to get it all out there.
Re: I need to vent, just for a second
Oh man, that really sucks.
Now I feel extra bad for the dude who was mumbling something to me at Staples when I was buying the keyboard and a mouse. He added the $19.00 plan to my $39.99 keyboard and mouse and I asked him to take it off. He asked: why would you say you wanted it? And I replied that I did not understand what he was saying when he approached me in the keyboard aisle.
I just feel that you should never have a protection plan on stuff that has been proven to break rarely and costs less than $500. Looking at my keyboard example: I have NEVER had a keyboard break on me. They all got nasty dirty and that's why I would go and buy a new one. And even that would happen every three years. Also, they should never persuade you to buy a protection on a product you are buying for a business use - like my keyboard. My company gave me back the money for it, and they would never pay for the protection because they can write the keyboard off, and its a no cost to them.
I wish you could just email this to the people at Best Buy so they can change these rules for you. It would be a much better and more rewarding thing to reward you on upselling people on things - say I buy my keyboard and a mouse, upsell me on wrist pads or a keyboard cleaner.
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Aw, I'm sorry; that really sucks. When I worked at American Eagle for 4 years during college, Christmas was always my least favorite time of year too. We had to push the credit card. We also had to ask 3 times, with 3 no answers, and my manager would always be hovering and watching. It's Christmas shopping! Nobody wants to take the extra time to get credit cards or extra stuff; most of them just want out of the store ASAP.
Hang in there! We're here to vent to when you need us!
We had to push the credit card. We also had to ask 3 times, with 3 no answers, and my manager would always be hovering and watching.
You see, this pisses me off. As a foreigner, I am super conscious of how you make money here, and how you lose it. I am also crazy about savings, coupons, and all that good stuff. I say that it's a foreigner thing because when you come from a place where you have no money or savings, to the country where you can have these things, you become super conscious of the things that surround whatever money you get.
I have one amazing credit card, and one that was my first before anyone else wanted to open a card for me. My amazing card comes with super low APR - 9.99% and a point for each $1 I spend. I don't want another card, and discourage my mom and sister from opening extra cards. It messes up your credit, and you never end up using it, which messes it up again, when you try to close it.
If someone asked me three times, I think the third one I would just slap them. Sounds like you should really slap the manager...
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Being in retail myself, I am hyper conscientious of how I treat other sales clerks. But I'll admit that even I get a bit pissed when I'm repeatedly asked whether I want a protection plan or a credit card. Like at VS, I am always asked if I want to open an Angels card. I say no, and the girls always ask whether I'm sure. I normally respond with a 'Yeah, I'm very sure'.
It makes me super thankful that though I work retail, I have a job at a locally owned shop.
I went to Radio Shack right before Thanksgiving to buy some new in-ear headphones. $9.99. Was asked if I wanted the protection plan.
......
Do the creep.