How Persistent Should I Be?

MrsBreaux2008 · January 2012

I am trying to get my jaw surgery scheduled for January.

I spoke to the orthodontist, oral surgeon, and my HR benefits lady before the holidays. Orthodontist is good to go. The other two promised they would get back to me before the end of the year.

I have had to call/email both the oral surgeon and the HR benefits lady since returning to work... how long do I give them before following up?

I called the oral surgeon's office today to check on progress for booking the surgery and I think the lady was a little annoyed that I called 2 days in a row.

But frankly, January only has 31 days it it. 8 of which are weekends. Surgery can't happen before the consultation on Jan. 10. They don't perform surgeries on Fridays. That leaves me with 12 days in the month of January for this surgery to happen (and if we don't do it in January, then I have to wait until April because of D's work schedule...which then delays any TTC plans that may or may not be in a ridiculous holding pattern waiting on a new jaw placement).

How persistent should I be? ...and I wonder if I am truly the only person who thinks like this.

naylon511 · January 2012

I'd be persistent. Just say you need to have it done in January because of work.

MrsBreaux2008 · January 2012

Sadly, I have told everyone that I need it done in January due to work schedules. Apparently I'm the only one who thinks that is important because everyone else is dragging their feet.

I am going to try to stay on top of it without being a nuisance...if at all possible.

The Big D · January 2012

I definitely understand the desire to not be a nuisance, but in a case like this I wouldn't worry about it. If I don't get a follow-up to an email in 24 hours, I call. Its just how I am. I would be especially pesky on such a limited time frame.

naylon511 · January 2012

I think you can be persistent but nice. When I was in client services it was always my nicest most favorite clients that I sometimes had to ignore in favor of the persistent not-so-nice squeaky wheel ones. Sad, but it's the way it works. If scheduling you means you stop calling her, she's more likely to do it. that said, I think you can be nice about it. Apologize for following up again but you have to book something and wanted to check with them or you're going out of town and you want to check with them. Just make stuff up. LOL

MrsL628 · January 2012

naylon511:
I think you can be persistent but nice. When I was in client services it was always my nicest most favorite clients that I sometimes had to ignore in favor of the persistent not-so-nice squeaky wheel ones. Sad, but it's the way it works. If scheduling you means you stop calling her, she's more likely to do it. that said, I think you can be nice about it. Apologize for following up again but you have to book something and wanted to check with them or you're going out of town and you want to check with them. Just make stuff up. LOL

I'm 100% with Naylon on this one. I'd be nice but persistent... even if she's just scheduling you to "get rid of you" she's still scheduling you!

How Persistent Should I Be?

Re: How Persistent Should I Be?

Choose Another Board

Search Boards